Channel Sales Manager @Five9

[Hiring] Channel Sales Manager @Five9

Mar 18, 2025 - Five9 is hiring a remote Channel Sales Manager. đź’¸ Salary: $70,400 - $169,300 usd. đź“ŤLocation: USA.

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Role Description

This role involves expanding our Commercial and Mid-Market partner ecosystem as a Channel Sales Manager.

  • Manage the sale of Five9 products and services through named national (potentially global) partners
  • Drive a business plan to scale services and develop a robust partner ecosystem
  • Develop an enablement strategy to attract, develop, and maintain relationships with distributors, resellers, or agents
  • Build preference for Five9’s customer experience/contact center software within partners’ portfolios
  • Drive global sales results and pipeline development within key national (global) partners
  • Drive partner enablement throughout the entire customer journey lifecycle

Key Responsibilities:

  • Identify and expand critical relationships within named partners to enhance Five9’s solutions
  • Help expand the partner community within the Americas to accelerate growth
  • Develop, retain, and own Five9’s strategic relationships within partners
  • Develop and execute plans to promote partner branding and ensure Five9 is the first option for contact center solutions
  • Align closely with Five9 Sales to elevate partner visibility internally and externally
  • Develop Partner Training and Enablement program and certification
  • Align closely with Sales and Channel to close customer opportunities
  • Structure and negotiate partnership agreements for incremental value
  • Develop detailed operational plans with partners including engagement models and sales targets

Qualifications

  • 4+ years of experience in software sales, partner development, or business development within a cloud-based environment
  • Proven experience working in a dynamic team focused on building exponential growth
  • Strong operational and analytical skills
  • Ability to describe trends and provide insight from KPIs
  • Strong strategic thinking with a penchant for action and results
  • Excellent project management and creative problem-solving skills
  • Exceptional communication skills, including public speaking and professional writing
  • Bachelor’s degree or equivalent years of relevant work experience

Requirements

  • Emphasis on software sales
  • A demonstrated ability to establish, maintain, and grow business relationships

Desired Skills

  • Experience with and knowledge of Contact Center solutions and/or VoIP
  • Experience with National Partners and/or Service Providers in cloud collaboration – CcaaS, UCaaS preferred
  • Experience managing partnerships with consulting firms or systems integrators for enterprise SaaS solutions

Benefits

  • Health, dental, and vision coverage, beginning on the first day of employment
  • Five9 covers 100% of the employee portion of health, dental, and vision coverage
  • Access to an innovative mental health support platform
  • Generous employee stock purchase plan
  • Paid Time Off, company paid holidays, paid volunteer hours, and 12 weeks paid parental leave

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đź“Ť Be aware of the location restriction for this remote position: USA
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Channel Sales Manager @Five9
Sales / Business
Salary đź’¸ $70,400 - $169,300 usd
Remote Location
USA
Job Type full-time
Posted Mar 18, 2025
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đź“Ť Be aware of the location restriction for this remote position: USA
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