[Hiring] Business Technology Advisor @Coretelligent

Role Description

Coretelligent is seeking a client-focused and technically astute Business Technology Advisor to serve as a trusted partner to our managed services clients. This strategic role is responsible for driving long-term value by aligning Coretelligent’s solutions with each client’s business goals through proactive roadmapping, budgeting, and recurring technology reviews.

• Deliver recurring client-facing strategy sessions that include technology roadmaps, budget planning, and strategic recommendations that align to business goals.
• Create and manage Statements of Work (SOWs) for standard IT projects, while maintaining ownership of ongoing strategy case tracking.
• Provide ad hoc IT consulting and guidance on environment sizing, solution design, and IT modernization to both clients and internal engineering teams.
• Perform Managed IT solution scoping, including infrastructure reviews, license reconciliation, and cost analysis to ensure operational efficiency.
• Educate clients on Coretelligent's service offerings, defend solution recommendations, and help align clients to our best-practice technology stack.
• Participate in product evaluations and testing, contributing client-centric feedback to improve solution readiness and internal alignment.
• Collaborate with sales, client success, and delivery teams to support pre-sales technical discovery and ensure smooth handoffs for implementation.
• Help identify trends across client portfolios that can inform broader service improvements, bundling, or product positioning.

Qualifications

• 1-3 years in IT consulting, technical account management, or vCIO-level advisory within a managed services or IT solutions provider environment.
• Advanced Technical Certifications (VMware, Microsoft, Cisco, Fortinet, etc.)
• Strong understanding of infrastructure, M365, licensing models, and service delivery frameworks in SMB and mid-market environments.
• Proven experience building strategic roadmaps, budget plans, and SOWs in a recurring client advisory model.
• Strong interpersonal and communication skills; able to engage and influence executive-level stakeholders and internal engineering teams.
• Bachelor’s degree in a related field; industry certifications (e.g., Microsoft, CompTIA, Cisco) are a plus.

Requirements

• Ability to configure, maintain, and troubleshoot key technologies, including:
• VMware vSphere
• Microsoft Windows Server (2019 / 2016 / 2012 R2)
• Microsoft Active Directory (Group Policy, DHCP, DNS, NPS, etc.)
• Exchange Server (2019, 2016, 2013, 2010)
• VPN Clients (Cisco, Fortinet)
• Firewalls (Fortinet, Cisco)
• Wireless Technology (Aerohive, Meraki, Ubiquiti)
• Remote Desktop (MS RDS, Citrix)
• Cloud Services (O365, Egnyte, Centrify/iDaptive, Box/DropBox, etc.)
• Storage (HPE Nimble, DellEMC, Synology, etc.)
• Backup Solutions (Veeam, Zerto, etc.)

Benefits

• Health, Dental, & Vision
• Flexible Spending Account (FSA)
• 401k
• Health Reimbursement Account (HRA)
• Health Savings Account (HSA)
• Life Insurance
• Disability Insurance
• Paid Parental Leave
• Holiday Pay
• Flexible Vacation & Sick Days

• Twelve holidays, including a day off on your birthday and work anniversary
• Flexible vacation
• Monthly rewards
• Spot bonuses for demonstrated excellence
• Community and social events
• Learning and development
• Flexible working life
• $100 well-being allowance
• Other health & wellness perks