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[Hiring] Account Manager @Nomad Health
Mar 28, 2025 - Nomad Health is hiring a remote Account Manager. đź’¸ Salary: $74,500 - $101,000. đź“ŤLocation: USA.
Role Description
You will play an important role in maintaining and deepening Nomad’s client relationships. The Account Manager will develop long-term relationships with clients and collaborate cross-functionally with other Nomad key stakeholders.
- Manage a subset of client relationships by identifying and sending them high-quality clinicians
- Work to find new ways to provide value to our clients
- Coordinate cross-functional projects internally to help drive results
- Meet key objectives and metrics to drive peak performance management
- Embrace an “all hands on deck” culture
Responsibilities/What You Will Do
- Own submission follow-ups including aging submission updates
- Participate in regular client calls to discuss open positions, reasons for submission declines, offer bill rate insights, and strengthen relationship(s) with focus on converting submissions to offers to meet revenue targets
- Oversee issue resolution and escalations related to job postings, submissions, credentialing, billing, etc.
- Responsible for helping Managers with QBR creation and presentation(s)
- Assist in onboarding new clients
- Ensure key client contacts for all functions and escalations are identified and updated in CRM
- Manage and execute appropriate client communications including follow-up, compliance requirements, and billing requirements
- Uncover new opportunities for growth (i.e. auto-offer, exclusivity, clinical interviews)
- Assess opportunities for improvement in client health by analyzing data on client trends in submission declines, cancellations, low number of job posts, etc.
- Navigate any issues regarding compliance, start dates, cancellations, and contract changes
- Responsible for making sure client details are up-to-date and correctly captured internally
- Manage offer processing
- Manage work order processes including extensions and extension flips
- Other duties as assigned
Qualifications
- 4+ years of prior work experience in a client-facing role. Previous healthcare staffing experience, a plus
- Strong interpersonal skills
- Experience with Google Suite, preferred
- Data analytics and reporting
- Strong problem-solving skills
- Strong attention to detail
- Excellent organization and prioritization skills
Compensation
Compensation for this full-time position is between $74,500 - $101,000. This range reflects the minimum and maximum amount employees can earn during their time in the role. Actual pay may be higher or lower depending on geographic locations, skills, experience, and other factors permitted by law. This role is also eligible to receive a discretionary bonus, which is not guaranteed and may be based on both individual and company performance.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
$74,500 - $101,000
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
