[Hiring] Research & Insights Specialist @Nord Security

Role Description

The B2B Research team empowers confident decision-making across product and marketing. Supporting all B2B products, it delivers customer-centered research, actionable insights, and foresight to inform product and marketing strategies.

The team acts as a bridge between product, marketing, and customers (and the market at large) to ensure decisions are grounded in evidence. The work spans the full product and customer lifecycle — helping stakeholders understand needs, opportunities, and performance through four main focus areas:

• Strategic research
• Product research
• Customer metrics
• Marketing insights

Main Responsibilities:

• Conduct qualitative and quantitative research end to end — surveys, interviews, user studies, and market research
• Analyze data to uncover trends, customer behaviors, and opportunities
• Translate findings into actionable insights and clear recommendations for stakeholders
• Support product, marketing, and strategy decisions with evidence
• Deliver insights in engaging, reusable formats that teams across the organization actually use

Qualifications

• 3+ years of hands-on research experience, covering both qualitative and quantitative methods
• Proven experience interviewing customers, designing questionnaires, and running surveys
• Ability to turn raw data and research findings into recommendations that inform decisions
• Strong presentation and communication skills
• Fluent English

Requirements

• Experience with B2B product research (Bonus Points)
• Portfolio or case studies showing your process and impact (Bonus Points)
• Track record of experimenting with new tools, methods, or workflows (Bonus Points)
• Hands-on experience applying AI to research work or building AI workflows that help insights scale (Bonus Points)

Benefits

• Training, mentorship, and room to grow — always.
• Extra vacation days, sick days, and time off when life calls.
• Private health insurance in Lithuania and Poland — fully covered.
• Free subscriptions to Calm, Headspace, and Mindletic, and our own resilience and mindfulness trainings.
• In-house gyms, sport cards, online workouts, and personal guidance — on us.
• Experience our company-wide trip abroad to the fullest.
• Work from wherever keeps you in the zone.
• Celebrate milestones — birthdays, weddings, and new family members — all deserve a gift.
• Children’s summer camps and flexibility around the schedule — because parenting never pauses.
• Team building and company events people talk about for months.
• Coffee bar, open gyms, kids’ room, music room, massage chairs — our Vilnius HQ is yours to enjoy.