[Hiring] Testing and Quality Assurance @ITGOALS

Role Description

As a Testing and Quality Assurance professional at Garraio, you will help ensure our digital products meet high standards of reliability, usability, and performance. You’ll work closely with developers, product, and design to validate requirements, identify risks early, and prevent defects through thoughtful test planning and execution. This role is ideal for detail-oriented problem solvers who enjoy improving product quality, learning modern QA practices, and contributing to a strong engineering culture.

Key Responsibilities

• Review requirements, user stories, and acceptance criteria to ensure they are clear, testable, and complete.
• Create and maintain test plans, test cases, and test data for web and/or mobile applications.
• Execute manual testing (functional, regression, smoke, exploratory) and document results clearly.
• Identify, log, and track defects with strong reproduction steps, expected vs. actual behavior, and supporting evidence.
• Collaborate with developers to troubleshoot issues, validate fixes, and confirm root-cause resolution.
• Support release readiness by coordinating regression cycles and verifying critical user flows end-to-end.
• Contribute to improving QA processes, standards, and documentation across the team.
• Participate in agile ceremonies and communicate testing progress, risks, and quality metrics transparently.
• Where applicable, assist in building or maintaining automated tests and integrating them into CI pipelines.

Qualifications

• 0–5 years of experience in software testing and/or quality assurance (including internships or academic projects).
• Strong attention to detail and a structured approach to validating software behavior.
• Understanding of QA fundamentals: test case design, defect lifecycle, regression testing, and risk-based testing.
• Ability to write clear bug reports and communicate effectively with technical and non-technical stakeholders.
• Familiarity with web technologies and client-server concepts (basic understanding of APIs, HTTP, and browsers).
• Comfort working with issue tracking and collaboration tools (e.g., Jira, Azure DevOps, Trello, or similar).
• Basic knowledge of SQL and/or ability to validate data through logs, responses, or database queries is a plus.
• Strong problem-solving mindset, ownership, and willingness to learn.

Requirements

• Experience with test automation tools/frameworks (e.g., Selenium, Cypress, Playwright) and writing maintainable automated tests.
• Familiarity with API testing tools (e.g., Postman) and basic API validation strategies.
• Exposure to performance testing concepts/tools (e.g., JMeter, k6) and monitoring/logging basics.
• Understanding of CI/CD concepts and how automated tests fit into build and release pipelines.
• Experience testing responsive UI, cross-browser compatibility, and accessibility basics (WCAG).
• ISTQB (or similar) certification or coursework in software quality/testing.

What Success Looks Like

• Requirements are validated early, and potential quality risks are raised proactively.
• Defects are caught before release, with clear reporting that speeds up diagnosis and resolution.
• Regression cycles are efficient, repeatable, and focused on the highest-risk areas.
• Product releases are stable, with fewer production issues and improved user experience.
• QA is a trusted partner—collaboration is strong, and quality ownership is shared across the team.

Benefits

• This role offers the opportunity to work on impactful projects with international collaboration.
• Learn from experienced teammates.
• Grow your QA skills in a supportive, delivery-focused environment.