[Hiring] Software QA Engineer @DigitalTolk

Role Description

We are looking for a Software QA Engineer who will contribute actively to testing initiatives by taking ownership of feature-level manual testing, API validation, and test case design.

• Take initiative in system stability and long-term maintenance
• Show proactiveness in identifying bugs early and maintaining overall quality
• Design and execute test cases for user stories and bug fixes. Report bugs clearly and help reproduce edge cases
• Apply critical thinking to outline test cases that cover both expected and edge scenarios
• Contribute to functional and exploratory testing
• Support API testing using tools like Postman
• Participate in QA validation during deployment windows
• Take accountability and lead initial triage when incidents occur
• Coordinate with developers, stakeholders, and product owners for test clarifications
• Proactively outline the business and functional cases when planning a feature or a task
• Contribute to documentation and regression coverage
• Participate in refining the QA process and standards
• Mentor junior QA engineers when needed and provide constructive feedback

Qualifications

• Bachelor’s degree in Computer Science or Engineering or college diploma in QA Testing
• 3 years of experience with manual testing in agile environments
• Strong ability to outline well-structured, edge-aware test cases
• Basic to intermediate API testing skills
• Working knowledge of modern test case management tools
• Familiarity with debugging tools, logs, and dev console outputs for issue replication
• Strong understanding of how to test systems that interact with multiple AI tools (e.g., LLMs, AI integrations, third-party APIs)
• Experience supporting deployment testing and post-release validation
• Proven accountability in incident-related QA support and recovery
• Proactive attitude toward system quality and test ownership
• Comfortable collaborating closely with developers, designers, and product teams in a cross-functional environment
• Able to balance testing priorities between fast delivery and thorough coverage
• Ability to communicate bugs and testing needs clearly
• Willingness to mentor and support junior QA team members when required
• Confident in proposing improvements to existing QA practices and infrastructure
• Enthusiasm for continuous learning and testing process improvement