[Hiring] Senior Software QA Engineer @The Predictive Index

Role Description

We are seeking a forward-thinking and technical Senior Software QA Engineer to join our Engineering team. Reporting directly to our VP, Engineering, you will architect quality strategies across our stack—combining robust UI test automation, cutting-edge AI tools, and strategic manual test design to accelerate quality engineering.

You bring strong technical expertise in C#/.NET automation, hands-on experience in exploratory UI testing, and a proactive mindset toward modern QA innovation. Collaborating closely with Product Management and Scrum teams, while partnering with Client Support to triage and gain visibility into production issues, you will champion quality and release confidence across the entire Software Development Lifecycle (SDLC).

Qualifications

• Proficiency in C# / .NET development practices for test automation engineering.
• Solid hands-on experience with Selenium WebDriver and/or Playwright for web UI testing.
• Practical experience querying databases with SQL to verify data integrity and using browser DevTools for troubleshooting.
• Active experience using Generative AI (Claude, ChatGPT, or similar) to assist in automated test script generation, test strategy design, code refactoring, and front-end execution.
• 5+ years of progressive experience in software quality engineering across modern web applications.
• Strong command of QA methodologies, software testing patterns (e.g., Page Object Model), and Agile delivery.
• Exceptional analytical and critical thinking skills with a track record of catching subtle user-facing and edge-case bugs early.

Requirements

• Build, expand, and maintain scalable UI end-to-end automation suites using C# and Selenium WebDriver in .NET, while leveraging modern frameworks like Playwright.
• Actively integrate Generative AI tools (such as Claude) into all stages of automated test development.
• Integrate and maintain automated test suites within our continuous integration (CI/CD) pipelines.
• Triage flakiness, refactor existing code bases, and ensure automated test suites remain fast, reliable, and maintainable.
• Actively utilize AI tools (specifically Claude, alongside ChatGPT/Copilot) to brainstorm complex edge cases, generate test data, and accelerate test plan creation.
• Leverage modern AI execution tools and workflows to speed up script generation, assist in UI visual validation, and automate front-end regression checks.
• Explore and evaluate emerging AI-driven QA technologies to continuously elevate execution efficiency.
• Design and execute end-to-end test strategies for complex software features.
• Perform deep exploratory testing on high-risk features and complex data states prior to release.
• Partner with Client Support to gain visibility into production issues and assist in triaging client-reported defects.
• Conduct root-cause analysis on defects using browser developer tools, application logs, and database queries (SQL).
• Partner with Product and Scrum teams early in the lifecycle to refine acceptance criteria and ensure testability.

Benefits

• Compensation range of $140,000-175,000 annually.
• Full access to PI's benefits package, including unlimited PTO and 401(k) with match.
• Flexibility to work at our Westwood, MA headquarters, remotely, or a mix of both.
• Access to AI tools and ongoing training to use them effectively.