[Hiring] Senior Site Quality Engineer @Exol

Role Description

Symbotic is seeking an experienced Senior Site Quality Engineer to work directly with our customer sites and installation teams to ensure quality standards are adhered to in all aspects of installations while acting as a catalyst for continuous improvement in our products and systems. This role will interface with install partners, equipment suppliers, sub-tiers, engineering, program team, and sourcing to drive high levels of quality and field reliability in critical sub-systems and components.

The Site Quality team ensures Symbotic’s industry defining warehouse automation systems are installed properly, exceeding all Quality and safety standards, therefore ensuring a smooth transition from installation to customer acceptance. The Site Quality team is responsible for Quality inspection, thoroughly checking all features and functions of the completed installation.

What you’ll do:

• Provide Quality leadership at customer installation sites, focusing on identification and timely resolution of issues via structured quality methods.
• Oversee up to 3 Symbotic Installation sites simultaneously, providing training and oversight of a dedicated local QC resource (QCIT) at each site.
• Provide surveillance of installation partners to ensure compliance with installation processes and critical quality parameters.
• Plan, execute, and manage quality activities with suppliers & customer sites.
• Employ 8-D based Corrective Action requests to deliver efficient root cause analysis and corrective/preventive actions.
• Communicate issues across our operations team and drive closed loop problem resolution.
• Support Manufacturing and Quality Assurance with the disposition of discrepant material and qualification of new material/processes.
• Utilize Six Sigma and Lean methods to drive quality and process improvements.
• Utilize root cause methodologies to analyze product failures and develop corrective and preventive actions.
• Inspire others to share acquired knowledge and support during technical discussions.
• Mentor & coach site quality personnel to efficiently execute quality SOPs to identify and resolve issues.
• Regular travel required up to 75%.

Qualifications

• B.S. Degree in Engineering or related discipline.
• Minimum of 10 years of Quality Engineering experience within a regulated manufacturing industry.
• Experience in all aspects of quality management: quality concepts/tools/methods (FMEA, DOE, MSA, GRR, 8D, etc.).
• Strong quantitative and analytic skills; capable of translating findings into business actions.
• Experience working in or with Engineering, Quality, Development Engineering, and Manufacturing.
• Strong process engineering fundamentals with the ability to identify critical control points.
• Strong hands-on project management and teamwork skills with demonstrated ability to consistently establish and meet aggressive timelines.
• Ability to build and maintain productive cross-functional relationships.
• Demonstrated ability to prioritize in a dynamic environment.
• Experience using Control Plans, FMEA’s and PPAP or equivalent part approval process.
• Analytical problem-solving skills to determine root causes (8D, A3) and use of statistical analysis tools.
• Experience in reliability methods and failure mode analysis (DFMEA, PFMEA).
• Familiar with statistical process control software such as SAA, Minitab, JMP, and MATLAB.
• Advanced Excel skills to organize and treat data.
• Tenacity to get things done and not accept the norm, being adaptable to constantly changing situations.
• Demonstrated experience at influencing and driving corrective action with large global suppliers.

Requirements

• Remote, field-based position based in the Northeast.
• Approximately 75% of time will be spent on construction sites with PPE required.
• Employee must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• Regularly required to work at heights of up to 45 feet and within restrictive areas of 24 inches.
• Must regularly lift and/or move up to 50 pounds.
• Must comply with all safety requirements and protocols.
• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes.

Benefits

• Medical, dental, vision, disability, 401K, PTO and/or other benefits.