[Hiring] Senior Salesforce QA @CI&T

Role Description

At CI&T, we are seeking a highly skilled and motivated Salesforce QA to join our team in Brazil. You will contribute to an innovative project in a collaborative, innovative, transforming, and multicultural environment, ensuring the excellence of complex Salesforce ecosystems.

As a Salesforce QA, you will ensure the quality and integrity of Salesforce applications through meticulous analysis and testing. Your primary responsibility will be to validate complex customizations and integrations, manage risks, and collaborate effectively with cross-functional teams to drive excellence. You will play a crucial role in embedding quality from the early design stages, ensuring that Salesforce solutions meet both business needs and technical standards.

Key Responsibilities

• Analyze and Validate: Review business requirements, user stories, and acceptance criteria specifically for Salesforce environments to ensure comprehensive test coverage.
• Quality Design: Design, develop, and maintain robust test plans and scenarios (functional and non-functional) tailored to the Salesforce platform.
• Customization Testing: Validate advanced Salesforce customizations, including Apex classes, triggers, Visualforce, and Lightning Web Components (LWC).
• Integration Excellence: Perform end-to-end integration testing with external systems, including APIs, middleware, and third-party applications.
• Release Management: Execute rigorous regression testing for Salesforce seasonal releases, patch deployments, and internal sprints.
• Defect Governance: Identify, log, and track defects using tools like Azure DevOps, prioritizing them based on business impact and technical risk.
• Collaborative Agile: Engage actively in Agile/Scrum ceremonies, providing quality sign-off recommendations and supporting UAT (User Acceptance Testing).

Qualifications

• Act as a quality reference for Salesforce practices, ensuring the platform's stability across complex initiatives.
• Deep expertise in testing the Salesforce ecosystem (Sales Cloud, Service Cloud, or Industry Clouds).
• Ability to lead quality planning for integrated systems, identifying systemic risks in Salesforce-to-external-app flows.
• Proven experience in analyzing technical Salesforce components (Apex, LWC) from a QA perspective.
• Strong influence on product decisions by representing quality, testability, and platform reliability.

Requirements

• Solid experience with Salesforce testing methodologies and platform-specific tools.
• Proficiency in testing APIs and integrations (REST/SOAP).
• Strong understanding of Agile/Scrum frameworks.
• Knowledge of Salesforce Governor Limits and platform best practices.

Nice-to-have Skills

• Experience with automated testing for Salesforce (e.g., Copado, Provar, or Selenium).

Benefits

• Health and dental insurance
• Meal and food allowance
• Childcare assistance
• Extended paternity leave
• Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass
• Profit Sharing and Results Participation (PLR)
• Life insurance
• Continuous learning platform (CI&T University)
• Discount club
• Free online platform dedicated to physical, mental, and overall well-being
• Pregnancy and responsible parenting course
• Partnerships with online learning platforms
• Language learning platform
• And many more!