[Hiring] Senior Quality Assurance Analyst @Nutrafol

Role Description

Nutrafol is searching for a Senior QA Analyst who is a strong, hands-on tester with a proven ability to quickly identify bugs and quality issues. Our ideal candidate combines technical know-how, critical thinking, speed, and relentless attention to detail to ensure deliverables are top quality. You should be comfortable testing rapidly changing features, identifying issues others may miss, and clearly communicating defects to product managers and developers.

This is a remote role based in the United States and reports to the SVP, QA and Technology.

Responsibilities:

• Manually test the Nutrafol website for functional, visual, copy, and usability issues in a modified Agile process that adapts quickly to creative change.
• Find, clearly report, and track bugs and other defects in Jira, working in close collaboration with the QA lead, product managers, and developers to solve issues.
• Ability to quickly understand testing tasks and follow through on testing in a timely manner.
• Test ecommerce site across desktop, mobile, and tablet viewports and devices, as well as test across different browsers.

Qualifications

• 5+ years of experience in manual Quality Assurance Testing of websites and mobile apps within an eCommerce environment.
• Strong attention to detail and exceptional communication skills (oral and written).
• Good knowledge of JIRA and other QA/development tools.
• Good understanding of Agile workflow and development methodologies.
• Experience working with multidisciplinary teams of developers, designers, product managers, and testers.
• Passionate about the customer experience, and what can be done to improve it.
• Understanding of regression testing and Progressive Regression Mapping.
• Recent hands-on experience using AI tools to create test scripts, troubleshoot issues, analyze results, or improve overall testing efficiency.

Requirements

• Talent Acquisition Interview
• Hiring Manager Interview
• Team Interview
• Finalist Interview
• Background/Reference Checks
• Offer

Benefits

• Fully remote work experience.
• Comprehensive medical, dental, and vision package, including FSA program.
• 401K with employer match.
• Quarterly Bonus Program.
• Flexible PTO.
• Two company-wide wellness breaks every day.
• Free lunch on us every Tuesday and Thursday via Seamless/Grubhub.
• Monthly wellness stipend.
• Monthly internet stipend.
• Monthly cell phone stipend.
• Annual learning & development stipend.
• Free meditation app membership (Headspace).
• Free Nutrafol subscription.
• Pet insurance discounts and benefits.

Company Description

We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey.

Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results.

We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.

Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.