[Hiring] Senior Quality Assurance Analyst @MANSCAPED

Role Description

Reporting to the Senior Manager, Quality Assurance, we are seeking a Senior Quality Assurance Analyst to help implement and execute on the testing strategy of enterprise-wide applications that are critical to the success of the business.

At MANSCAPED®, what we do matters – but how we do it matters more. We take ownership of our work, showing up with accountability and a commitment to quality at every level. We work as one team, guided by a belief to unite, never divide, and to lead with empathy in how we support and challenge one another. The best ideas win, and they come from keeping our egos in check and our standards high. We stay humble, open to learning, and willing to grow. We bring fun to the journey, because great work shouldn’t come at the expense of enjoying what you do. We stay nimble and innovative, always looking for smarter and better ways to get things done.

Responsibilities:

• Implement and manage the QA process across our enterprise platforms including designing the testing strategy, writing and executing test cases, verifying bug fixes, and generating test reports.
• Perform as Testing SME for Enterprise Applications that includes Oracle NetSuite and Middleware services.
• Establish a functional testing approach for feature and regression testing and lead the testing data collection exercise, execution and produce the daily progress/status for testing.
• Partner with business leaders and development team to align on features and functionality, ensuring ongoing communication throughout the design, implementation, testing, and delivery of enhancements and bug fixes.
• Create and maintain organized documentation of test results.
• Collaborate with the Product and Development teams to fully understand technical and functional requirements.
• Coordinate with both onsite and off-shore QA team members ensuring the project timelines are met.
• Analyze test results to ensure existing functionality and make recommendations for corrective action.
• Lead the UAT calls and partner with business users to demo how the test case would impact the Oracle ERP with journal entries.
• Write SQL queries to verify the Data ingestion process to Database and output in the end user application.
• Support testing efforts on ecommerce platforms and other software as needed.
• Partner at all levels to become functional SME for Inventory and Financial systems.
• Support D2C testing initiatives which include test case creation, responsive design testing & e-commerce testing.
• Work with warehouse data centers to ensure order processing is functioning the way it is supposed to.
• Strong knowledge of e-commerce testing and CMS systems.
• Other duties as required.

Qualifications

• 8+ years of experience owning QA strategy and execution for complex enterprise applications, including test planning, test case design, regression testing, defect validation, reporting, and release readiness.
• Bachelor’s degree in Computer Science or related field preferred.
• Hands-on experience testing ERP, financial, inventory, and order management systems.
• Oracle NetSuite experience.
• Deep understanding of retail systems and financial and inventory workflows in the retail industry.
• Experience leading UAT with business stakeholders, translating functional requirements into test scenarios, and clearly communicating testing outcomes.
• Ability to write SQL queries to validate data ingestion, integrations, and downstream application outputs.
• Strong understanding and hands-on experience testing eCommerce applications such as Shopify, Braintree, and Klarna, as well as CMS systems.
• Extremely skilled tester with the ability to think outside of the box.
• Strong communication skills and experience partnering with key stakeholders and business leaders.
• Experience coordinating testing activities across onsite and offshore teams.
• Solid understanding of Agile development methodology.

Benefits

• Enjoy a generous 20 accrued vacation days per year to relax, travel, and spend quality time with your loved ones.
• We provide 40 hours of paid sick leave annually, ensuring you can take the time you need to recover.
• Take 3 paid mental health days to recharge and take care of your emotional well-being.
• We offer 9 paid holidays throughout the year to give you the opportunity to celebrate important moments and take a break from work.
• Our plan helps you take care of your furry family members, giving you peace of mind.
• Our comprehensive life insurance, AD&D and long-term disability coverage provide financial security for you and your family in case of unexpected events.
• Access comprehensive medical, dental, and vision insurance plans, along with Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Our confidential Employee Assistance Program offers resources to help you navigate life's challenges.
• Enrollment in our accident and critical illness plans can provide financial support during the most difficult of times.
• Let us take the guess work out of retirement planning with our employee 401(k) plan and company match.
• You will receive a monthly utility allowance to help cover the costs of Wifi and phone usage.
• Enjoy a generous discount on our products as part of our employee discount program.
• Participate in our exciting wellness challenges designed to promote a healthy and active lifestyle.
• We support our families by offering paid parental leave to support you during a pivotal time in your life.
• Our regular recognition initiatives ensure you are acknowledged for your hard work and achievements.
• We encourage community involvement by offering one paid volunteer day per year.
• We are a certified Great Place to Work, growing rapidly and offering incredible opportunities for advancement.

Compensation Range

$135,000 — $145,000 USD