[Hiring] Senior QA Manager @IPSY

Role Description

We are seeking a Senior QA Manager to lead our Test Automation and Performance Testing teams. This role requires a hands-on leader who can drive test automation strategy, ensure performance testing excellence, and collaborate with cross-functional teams to deliver high quality software. The ideal candidate will have a deep technical background, strong leadership skills, and a passion for quality.

This position reports to a Senior Director of Engineering and can be fully remote from any of the 17 U.S. states where IPSY hires, but must be available to work core business hours aligned with Pacific Time (PT).

What You’ll Be Doing:

• Define and drive the vision, strategy, and roadmap for test automation and performance testing.
• Establish, maintain, and scale test automation frameworks for functional, integration, regression, UAT and end-to-end testing.
• Build and enhance performance testing frameworks to ensure system scalability, reliability, and responsiveness.
• Lead and mentor a team of test automation and performance engineers, fostering a culture of ownership, accountability, and continuous improvement.
• Work closely with Engineering, DevOps, and product teams to integrate quality engineering practices early in the development cycle.
• Implement and improve QA processes, including CI/CD pipeline integration, code gating, test data management, and shift-left testing strategies.
• Define and track key QA metrics to measure test effectiveness and drive improvements.
• Evaluate and introduce new tools, frameworks, and best practices to enhance test coverage and efficiency.
• Provide regular updates on quality metrics, test coverage, and defect trends to engineering leadership.

Qualifications

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Experience: 10+ years in software quality engineering, with at least 5+ years in a QA leadership role.

Requirements

• Proficiency in test automation frameworks such as webdriver.io BDD testing framework.
• Strong scripting and programming skills in Python, Java, JavaScript, or similar languages.
• Experience with performance testing tools like JMeter, Gatling, k6, or LoadRunner.
• Hands-on experience with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD, etc.).
• Knowledge of cloud environments (AWS, and containerization technologies).
• Digital experience with subscription and ecommerce platforms.
• Proven ability to lead and develop high-performing QA teams.
• Strong stakeholder management skills with the ability to collaborate effectively across engineering and business teams.
• Experience in Agile/Scrum methodologies and integrating QA in DevOps workflows.

Benefits

• Competitive base salary & bonus program.
• Medical, dental & vision insurance.
• 401(k) plan with company match.
• Paid Time Off.
• Work from home flexibility.
• Free IPSY Extra subscription.
• Learning & development programs.