[Hiring] Senior QA Engineer @MyOperator

Role Description

MyOperator is looking for a Senior QA Engineer (SDET) to strengthen automation coverage across our web, backend, and mobile surfaces — including the AI-driven flows that power our Business AI Operator platform. You'll join an existing QA team and take direct ownership of building and scaling Playwright-based automation, closing the mobile automation gap, and pushing backend/API testing rigour across the board. This is a hands-on engineering role, not a manual-testing role. You'll be expected to:

• Write production-grade automation code.
• Use AI tools like Claude to speed up test authoring and debugging.
• Work closely with engineering to catch issues before they reach customers running 12,000+ businesses on our platform.

Qualifications

• 6–8 years in QA/SDET roles with hands-on ownership of test automation, not primarily manual testing.
• Demonstrable, hands-on experience building automation frameworks with Playwright — non-negotiable.
• Strong backend/API testing skills: REST or GraphQL testing, request/response validation, and SQL for data verification.
• Practical experience using AI assistants (e.g., Claude, GitHub Copilot) in day-to-day test automation or debugging work.
• Comfortable working fully remote, Indian business hours, 5-day work week, with high individual ownership.

Requirements

• Experience with Lang fuse or similar LLM observability/tracing tools for testing AI agent or chatbot behaviour.
• Experience with Data dog or similar APM/monitoring tools to correlate test failures with production incidents.
• CI/CD experience (GitHub Actions, Jenkins, or similar) integrating and maintaining automated test suites.
• Mobile test automation experience (Appium, Espresso, XCUITest, or equivalent) for Android and/or iOS.
• Prior experience testing conversational AI, chatbot, or voice bot products.
• Exposure to performance/load testing tools such as k6 or JMeter.
• Product Led Background is preferred.

Benefits

• Work on ambitious problems at a meaningful scale.
• High-expectation, high-learning environment.
• Ownership, speed, critical thinking, and a bias for building things that create real customer and business outcomes.

Company Description

MyOperator is a Business AI Operator platform that allows businesses, teams, and AI Agents to work in tandem for customer operations, i.e., handle Sales, Support, Escalation, Feedback, and Refund processes. With over 12,000+ businesses using our platform, we are the largest in the space.