[Hiring] Senior QA Engineer @JTL-Software GmbH

Role Description

As Senior QA Engineer, you'll shape how quality is engineered across multiple teams and our platform architecture — not just within a single team. You'll own the technical direction of our test automation and quality strategy, act as a technical sparring partner for engineering leadership, and raise the testing bar across the org. We work agentic-first, so AI assistants like GitHub Copilot, Claude, and ChatGPT are part of how we build every day.

• Own the architecture and technical direction of our test automation frameworks — not just contribute to them, but decide how they should evolve.
• Drive quality strategy, identifying systemic risks in our platform before they surface in production.
• Define and track quality metrics that actually move the needle, and use them to influence engineering priorities.
• Act as a technical sparring partner in architecture and design reviews, advising on quality and risk considerations before decisions are made.
• Cover complex test types beyond functional/E2E — API and integration testing, performance and load testing, release regression strategy.
• Lead root-cause analysis on critical incidents and turn findings into structural process or architecture improvements.
• Mentor engineers and QAs across the teams you work with, raising their testing maturity and practices.
• Use AI assistants and agents to scale test automation, analysis, debugging, and documentation across teams.

Qualifications

• 5+ years of experience in test automation and quality engineering, including ownership of test architecture or framework decisions across more than one team.
• Deep understanding of complex software systems and how to assess risk at a platform level, not just feature level.
• Proven experience designing and evolving test automation frameworks, including test strategy decisions within CI/CD (what gates a merge, quarantine handling for flaky tests, parallelization for fast feedback).
• Track record of mentoring other engineers/QAs and influencing technical decisions without formal authority.
• Strong analytical and structured problem-solving approach, with the judgement to prioritize systemic issues over one-off bugs.
• Confident communications with technical trade-offs and risk to both engineering leadership and non-technical stakeholders.
• Hands-on experience with AI-assisted engineering tools, or a clear, demonstrable track record of adopting new tooling quickly.
• Excellent written and spoken English and good German skills.

Benefits

• Remote-first within Germany, with the option to work remotely from eligible countries for up to 180 days per year.
• Meal allowance of up to €115 net per month.
• Ergonomic workspace allowance for your home office setup.
• Regular team events, company-wide gatherings, and summer and Christmas parties to stay connected as a remote-first company.
• EGYM Wellpass and JobRad subsidy.
• Financial benefits including capital-forming payments (Vermögenswirksame Leistungen) and a company pension scheme.

Company Description

JTL is one of the leading providers of e-commerce software in the German-speaking region — with around 450 employees across the group and 50,000 customers from a wide range of industries. We develop scalable, flexible solutions for the online retail of the future — from ERP systems to shop and marketplace integrations.

Fairness and respect are part of our everyday practice. Are you committed, curious, and eager to work in a team while taking on responsibility? Are you looking for a job where Monday isn’t the worst day of the week? Then we look forward to receiving your application!