[Hiring] Senior QA Engineer @Foundever®

Role Description

We are looking for a Senior QA Engineer to join our globally distributed team of AI evangelists to build reliable, scalable and secure GenAI-powered products. You will help us shape the future of CX by driving quality initiatives, strengthening QA processes and ensuring we deliver high-quality and stable products to our users.

We are seeking an experienced and highly organized Senior QA Engineer with strong functional QA expertise and solid automation knowledge to join our growing AI Department. This role will contribute to the quality assurance strategy for Foundever’s GenAI-powered products that support our global operations and customer experience initiatives.

The Senior QA Engineer will work closely with Engineering, Product and Design teams to improve software quality through:

• Efficient testing strategies
• Cross-product QA collaboration
• Structured test planning
• Continuous process improvements

This role also requires supporting QA best practices, release readiness activities and automation initiatives across the QA organization.

Qualifications

• Minimum of 6 years of proven experience in QA in agile environments.
• Strong experience defining and managing test plans, testing strategies and regression testing processes.
• Experience coordinating QA activities across multiple projects or products.
• Hands-on experience with functional, regression, exploratory and end-to-end testing.
• Experience with Playwright or similar automation frameworks.
• Experience with API testing tools and methodologies.
• Experience supporting release management and production readiness processes.
• Experience working in fast-paced and rapidly evolving environments.
• Experience testing AI-powered products or AI capabilities is a bonus.

Requirements

• Strong understanding of QA methodologies, tools, processes and testing strategies.
• Strong analytical, troubleshooting and problem-solving skills.
• Strong organizational and coordination skills with the ability to manage multiple priorities.
• Ability to identify risks proactively and drive quality improvements.
• Good understanding of automation frameworks and modern QA practices.
• User-centric mindset with strong attention to detail and quality.
• Excellent communication and collaboration skills.
• Ability to work independently and collaboratively in distributed international teams.

Tools and Applications

• Experience with Playwright or similar automation framework.
• Experience with API testing tools such as Postman or similar.
• Familiarity with CI/CD concepts and automated testing workflows.
• Experience with version control systems such as Git.
• Proficiency with Atlassian tools (e.g., Jira, Confluence).
• Knowledge of AI-related products, CX tools and applications is a bonus.

Benefits

• Impactful work. Opportunity to work on cutting-edge AI technologies that will be game changers for our business.
• Professional growth. Continuous learning and development opportunities in a dynamic, remote work environment.
• Competitive compensation. Attractive salary and benefits package.
• Collaborative environment. A supportive team culture with opportunities for occasional travel for training and industry events.