[Hiring] Senior Director, Quality & Compliance @CBRE

Role Description

As a CBRE Quality and Compliance Sr. Director, you will oversee the department responsible for handling the delivery of all quality and compliance deliverables for services provided to clients within the Industrial, Logistics and Defense (ILD) Sector globally.

• Provide formal global supervision to the sector and oversight to all accounts and employees responsible for Quality and Compliance management and operations.
• Create formal global program and interface with enterprise leadership to ensure consistency and compliance.
• Participate in any sales and solutioning for opportunities with clients that require Quality and Compliance programs.
• Manage all contractual agreement aspects and ensure that the company is staffed to achieve the quality deliverables committed in those contracts.
• Evaluate, select, implement, and actualize best practices across the client portfolio.
• Research, create, and align quality initiatives with current requirements.
• Direct continuous improvement objectives for both company and the client.
• Approve and negotiate terms of Quality Agreements with clients and vendors.
• Oversee vendor management program and approve all vendors.
• Investigate deviations, events, and issues.
• Guide corrective and preventative actions to ensure client satisfaction.
• Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
• Monitor the training and development of quality and compliance personnel.
• Participate in the recruiting and hiring of new quality and compliance employees.
• Mentor and coach as needed.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Persuade managers and other colleagues to take action while being guided by the organization's functional business plans.
• Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
• Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
• Significantly improve and change existing methods, processes, and standards within job discipline.

Qualifications

• Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in highly regulated environments including Industrial, Manufacturing, Aerospace, Government and Defense.
• Ability to create a program and implement amongst various stakeholders.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Leadership skills to set, manage and achieve targets with a direct impact on multiple departments' results within a function.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• In-depth knowledge of Microsoft Office products. Examples include Word, PowerPoint, Excel, Outlook, etc. Experience with AI a plus.
• Expert organizational skills and an advanced inquisitive mindset.
• Job is remote but ability to travel globally (minimal travel).
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Requirements

• CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience.
• The minimum salary for the Senior Director, Quality & Compliance position is $220,000 annually.
• The maximum salary for the Senior Director, Quality & Compliance position is $240,000 annually.
• The compensation offered to a successful candidate will depend on their skills, qualifications, and experience.
• Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program.

Benefits

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Equal Employment Opportunity

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

Company Description

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.