[Hiring] Salesforce Quality Assurance @Cherokee Federal

Role Description

We are seeking a detail-oriented and experienced Salesforce Quality Assurance (QA) Tester to join our team. The Salesforce QA Tester will be responsible for ensuring the quality and reliability of Salesforce applications and solutions through comprehensive testing and quality control measures. This role requires strong technical skills, Salesforce knowledge, and a thorough understanding of QA methodologies and best practices.

Responsibilities

• Develop and execute comprehensive test plans, test cases, and test scripts to validate Salesforce functionality, configurations, and customizations.
• Collaborate with business stakeholders, developers, and administrators to gather requirements and ensure test coverage aligns with business needs.
• Conduct functional, integration, system, and regression testing for Salesforce applications, ensuring adherence to established quality standards.
• Identify, document, and track defects and issues using a defect tracking system, and collaborate with technical teams to ensure timely resolution.
• Create and maintain test data and test environments, ensuring accurate and representative test scenarios.
• Develop and maintain automated test scripts and tools to streamline the testing process and improve efficiency.
• Participate in the release management process, including reviewing deployment plans and providing input on the release readiness of Salesforce applications.
• Collaborate with cross-functional teams to understand business processes and requirements, ensuring testing aligns with end-to-end business workflows.
• Continuously improve QA processes and methodologies, identifying opportunities for optimization and implementing enhancements.
• Stay updated on Salesforce releases, new features, and industry trends, and assess their impact on QA processes and testing strategies.
• Provide feedback and recommendations on user experience, system performance, and overall quality improvements.
• Perform other job-related duties as assigned.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• US Citizenship is required.
• Salesforce certified (Administrator preferred).
• Minimum of four (4) years of general work experience.
• Experience testing enterprise software solutions.
• Three (3) years of experience in troubleshooting software.
• Experience working in Salesforce and Agile development processes.
• Preferred public sector experience or multiple Salesforce project implementation experience.
• Experience in coordinating and executing test events, creating test reports, testing IT hardware, software, systems, and networks.
• Strong technical expertise in Salesforce platform and applications, with a solid understanding of Salesforce functionalities, configurations, and data models.
• Experience in test planning, test case development, and execution for Salesforce projects.
• Proficient in using QA tools and methodologies, including test management tools, defect tracking systems, and test automation frameworks.
• Familiarity with test automation tools, such as Selenium, Katalon Studio, or Salesforce-specific tools like Salesforce DX or Apex Test Classes.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and provide detailed defect reports.
• Knowledge of Agile or Scrum methodologies, with experience in working in Agile development teams.
• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Certified Platform App Builder) are preferred.
• Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.
• Attention to detail and the ability to work in a fast-paced environment with multiple priorities and deadlines.
• Eligible to obtain and maintain Government Public Trust Clearance.
• Must pass pre-employment qualifications of Cherokee Federal.

Compensation & Benefits

• Estimated Starting Salary Range: $90-120K (Pay commensurate with experience).
• Full-time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided.
• Benefits are subject to change with or without notice.