[Hiring] Quality Team Coordinator @Sans
Apr 12, 2025 - Sans is hiring a remote Quality Team Coordinator. 💸 Salary: $25-$30 per hour. 📍Location: USA.
Role Description
We are seeking a Part-Time Quality Team Coordinator to join our Digital Team in our mission to deliver high value training free of defects to students worldwide. This role is responsible for managing the daily administrative tasks for the Digital Quality Team personnel and resources.
- Work closely with the Quality Assurance Senior Manager, Quality Analysts, and Quality Control Testers to ensure OnDemand and Workforce Security and Risk Training products are delivered on time and meet defined quality standards.
- Track and update daily production task dashboards.
- Ensure all work on the schedule have a Quality Tester assigned to avoid disruptions.
- Monitor all tester assignment responses and immediately reassign when someone is unavailable.
- Monitor all tester assignment completions and alert management to any missing assignments.
- Review incoming assignment completions and look for action items to communicate to management clearly through defined channels.
- Organize and maintain a Quality Tester Knowledge base with frequently asked questions and key information that gets reviewed for updates each quarter.
- Attend weekly production meetings for OnDemand and Workforce Security and Risk Training.
- Track Quality Control Tester applicants and maintain waiting list for new hires.
- Maintain the Quality Tester contact and assignment information database.
- Maintain the Internal Tester Documentation Smartsheet repository where course testing protocols and policies and procedures are stored for the team.
- Assist with workflow mapping and process documentation for Quality team.
- Respond to Quality Control Tester questions during testing assignments and escalate to management when needed.
- Assist with defect testing, triage, and verification as needed.
- Other duties as assigned.
Qualifications
- Bachelor’s degree or equivalent work experience.
- Strong attention to detail.
- Ability to work efficiently on multiple projects simultaneously.
- Intermediate skill level with Office software and collaborative project management tools such as Slack.
Requirements
- Minimum 2 years working in a Quality or Information Security related field.
Benefits
- 401(k) with company match.
- Employee Assistance Program.
- Paid Time Off.
Work Environment
This is a remote role where occasional travel may be required.
Equal Opportunity Employer
SANS is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact SANS Human Resources.
In addition, all qualified applicants with arrest or conviction records will be considered for employment.
Salary Information
The base salary range for this position is between $25.00 and $30.00 per hour. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and years of experience. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$25-$30 per hour
|
Remote
Location
USA
|
|
Job Type
part-time
|
Posted
Apr 12, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
