[Hiring] Quality Specialist @Nestle Operational Services Worldwide SA

Role Description

The Quality Specialist-Certifications & Retail Testing ensures product and brand compliance by leading third-party certification and retailer testing programs. This role drives compliance readiness across products, sites, and projects through certification oversight, testing coordination, documentation management, and risk identification, helping protect product quality, maintain retailer and certification requirements, and support business continuity.

Work Location: Remote (U.S.) with strong preference for candidates located near a Nestlé manufacturing facility or business location, including Bridgewater, NJ.

Responsibilities

• Certification Compliance Projects (50%)
  • Support certification compliance initiatives across brands, products, manufacturing/packaging sites, and business transitions.
  • Review products, labels, formulations, ingredients, and related documentation against certification requirements; identify gaps and coordinate corrective actions.
  • Partner with internal teams, suppliers, contract manufacturers, and certifying agencies to support applications, renewals, audits, and compliance milestones.
  • Maintain certification records, trackers, approvals, and documentation; monitor timelines, communicate status, and escalate compliance risks.
• Retail Testing Program (50%)
  • Manage retailer testing activities, including requirement review, SKU tracking, submissions, sample coordination, and follow-up.
  • Prepare and submit product documentation, specifications, certificates, test reports, and supporting materials to retailers and laboratories.
  • Review testing results, identify potential compliance gaps or out-of-specification findings, and escalate issues for resolution.
  • Maintain testing records, retailer portal data, approvals, and due dates while analyzing trends, supporting audit readiness, and driving continuous improvement.

Qualifications

• Bachelor’s degree in Food Science, Food Technology, Chemistry, Nutrition, Biological Sciences, Engineering, or a related field required; equivalent education and experience may be considered.
• 3+ years of experience in specification management, quality, regulatory affairs, product development, manufacturing, technical services, or master data within a regulated industry.
• Working knowledge of GMPs, HACCP, quality systems, food safety principles, and applicable food, dietary supplement, or regulated product requirements.
• Experience supporting dietary supplements, foods, medical nutrition, pharmaceuticals, or other regulated consumer products.
• Experience with SAP, specification management, product lifecycle management (PLM), document management systems, or similar enterprise platforms.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Teams, and Visio or equivalent tools).
• Working knowledge of document control, label/specification review, compliance programs, and supporting third-party certification programs; including but not limited to Non-GMO, Gluten-Free, Kosher, Halal, Vegan, Organic, NSF, and other certification schemes; retailer testing experience preferred.
• Familiarity with FDA regulations, dietary supplements, food products, certification audits, and corrective action processes preferred.

Requirements

• Strong organizational skills with attention to detail in managing high-volume, SKU-level, and project-based activities.
• Ability to manage multiple priorities, deadlines, and compliance requirements while driving projects to completion.
• Strong analytical, problem-solving, and risk assessment skills, with sound judgment and timely escalation of issues.
• Ability to interpret requirements, communicate clearly, and translate complex information into actionable guidance for cross-functional partners.
• Collaborative self-starter who works effectively across functions and quickly adapts to new systems, tools, and processes.
• Experience with quality systems, certification databases, retailer portals, and digital record management preferred.

Benefits

• Salary: $80,142.12 to $112,854.10 per year.
• Bonus Eligibility: Yes.
• Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage, and a broad range of other benefits.
• Incentives and/or benefit packages may vary depending on the position.