[Hiring] Quality Review Specialist @Stewart Title

Role Description

MCS, part of the Stewart family of companies, is seeking a Quality Review Specialist who directly engages in field operations outside of core Escrow and Title Operations; also, includes various leadership roles that support the overall strategy and execution of field-based operations. Provides operational support to the production team throughout the course of the real estate transaction process (prior to, in progress, and post-closing) for clientele.

Job Responsibilities

• Responsible for the quality review of data stored in client files and/or company production systems, ensuring information captured is error-free and accurate.
• Reviews quality reports to identify trends, issues and root causes and makes recommendations for change.
• Participates in implementing quality processes to ensure operations are of the highest quality.
• Performs a wide range of support functions to assist in departmental processes.
• Follows clearly defined procedures to complete daily tasks and responsibilities.
• Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion.
• Uses basic communication skills to address internal and/or external clients and/or team members.
• Individual contributor working under direct supervision with little autonomy.
• Performs all other duties as assigned by management.

Qualifications

• High school diploma required; Bachelor’s preferred.

Requirements

• Typically requires 0-2 years of related work experience.

Benefits

• Competitive benefits package that includes a variety of health and wellness insurance options and programs.
• Paid time off.
• 401(k) with company match.
• Employee stock purchase program.
• Employee discounts.