[Hiring] Quality Manager @UCSF

Role Description

The BCH Pediatric Perioperative Services Quality Manager provides strategic and operational leadership for multidisciplinary pediatric surgical programs, ensuring alignment with ACS Children's Surgery Verification Level 1 standards. This role leads the planning, development, and oversight of pediatric perioperative services, driving continuous improvement and high-quality patient care.

• Determines department objectives in accordance with overall strategic plan.
• Maintains 24-hour accountability for fiscal, material, and human resources.
• Supervises leader-level direct reports and advances performance through collaboration and data-driven decision-making.

Responsibilities

• Serve as an expert resource and provide clinical supervision for pediatric surgical practice across BCH Oakland and San Francisco.
• Lead and coordinate team performance to achieve organizational goals, spending the majority of time on administrative tasks.
• Maintain accountability for unit operations, including fiscal, capital, and human resource management.
• Implement policies and procedures for coordination of care across various patient populations.
• Develop staff in collaborative decision-making and shared governance.
• Manage employee recruitment, performance evaluation, discipline, and staff development.
• Work collaboratively with labor relations on bargaining unit issues and contract negotiations.
• Develop relationships with clinical departments and provide training to integrate quality and safety.
• Facilitate and oversee resolution of HR, labor relations, employee safety, and risk management issues.
• Ensure compliance with accreditation and licensure requirements.

Qualifications

• Minimum of 8 years' experience in a children's hospital setting with a surgical or critical care focus.
• Bachelor's degree in nursing or a healthcare profession.
• Demonstrated hospital management skills with expertise in quality improvement, statistical analysis, and database management.
• Proven ability to organize, manage priorities, meet deadlines, and assign work efficiently.
• Demonstrated leadership, fiscal and operations management skills.
• Strong critical thinking and problem-solving skills.
• Demonstrated knowledge of relevant healthcare information technology and clinical QI workflows.
• Demonstrated knowledge of relevant regulatory requirements.
• Highly developed interpersonal skills to foster effective communication and collaboration.
• Ability to create and maintain a goal-oriented climate of teamwork.
• Knowledge of relevant healthcare information technology and patient care workflows.

Requirements

• Master's degree in Nursing or relevant area (preferred).
• Certification in relevant area (preferred).
• Registered Nurse in the State of California (required).

Benefits

• Professional development opportunities.
• Access to ongoing training and educational opportunities.
• Mentorship and leadership support for new and emerging nurse leaders.