[Hiring] Quality Engineering Manager @SeedTrust

Role Description

This is a new role. You'll be our first leader of quality engineering across all our products.

• Today, testing lives inside each product team. There are no shared standards, no common tooling and no group-wide quality metrics.
• QA engineers across our products will report to you, and you'll partner closely with each product's engineering lead, who owns sprint priorities and the final release decision.
• You'll start by learning what each team already does well.
• Help every QA engineer on the team grow, using test automation and AI-assisted tools in a responsible, measurable way.

What You'll Do

• Assess before you change:
  • In your first month, meet every QA engineer and engineering lead.
  • Review how each product is tested today: strategy, automation, CI/CD, test data, defect handling and release sign-off.
  • Deliver a written assessment, a prioritized plan and a baseline for each product.
• Build shared automation:
  • Stand up shared API and UI test automation running in CI.
  • Prove it on one product, then extend it across the group.
• Set the standard:
  • Define group-wide QA practices and release-readiness criteria.
  • Give QA input on every release, while engineering leads keep the go/no-go call.
• Own the numbers:
  • Track and report quality metrics on a regular cadence.
  • Be clear about how they're measured.
• Use AI responsibly:
  • Apply AI-assisted tools to test design, test generation, automation code, documentation and defect analysis.
  • Every AI output is reviewed by a person before it's used.
  • New tools go through architecture review, and no tool touches production client, payment or health data without approval.
• Grow the team:
  • Set goals, give feedback, run reviews and put every QA engineer on a development plan.
  • Partner with the CTO and HR on hiring for the QA team.

Qualifications

• 10+ years in QA and quality engineering, including building or rebuilding a QA function and managing QA engineers and/or SDETs.
• Hands-on test automation experience with UI and API frameworks (e.g., Selenium, Playwright, Cucumber, Mocha) and CI/CD (e.g., GitHub Actions, Jenkins, TeamCity).
• Practical experience using AI-assisted testing or engineering tools, and examples of the results they produced.
• Experience with quality metrics, traceability, release readiness and risk-based testing.
• Experience testing financial, payment, tax or other regulated software.
• Comfort leading a distributed team across time zones, and influencing engineering leads you don't manage.
• Experience designing Jira workflows, and clear written communication with both engineers and executives.

Nice to Have

• Healthcare or PHI-adjacent product experience.
• Performance testing (JMeter or similar).
• Experience with AWS or Google Cloud test environments.

How Success Looks at Six Months

• A written assessment and quality baseline for every product with a QA engineer.
• Shared automation running in CI on at least one product, with measured gains in coverage and test cycle time.
• Every QA engineer on a development plan, with visible progress.
• Defects that reach production tracked on every product, with a full period of data.
• A data-backed recommendation on QA staffing for each product.

Benefits

• Fully remote role, with home-office equipment provided (laptop, two monitors, keyboard and more).
• Health insurance through Cigna, with individual and family plans including dental and vision.
• 401(k) retirement savings plan.
• Unlimited PTO, plus your birthday off and a Day of Purpose.
• A trust-based culture: we don't track hours. We care about ownership, outcomes and how we work together.
• The chance to build a function from the ground up, with real support from engineering leadership.

Eligibility

• This is a full-time, US-based W-2 position.
• Candidates must reside in the United States and be authorized to work in the US without current or future visa sponsorship.
• We do not work with staffing agencies or Corp-to-Corp arrangements for this role.
• Interviews are conducted on video with camera on.

Our Hiring Process

• Application and short questionnaire. Please answer in your own words. Specific, honest answers matter more than polished ones.
• 30-minute conversation with our recruiting team.
• Interview with an engineering manager.
• Final conversation with our CTO.