[Hiring] Quality Engineering Lead @Thyme Care

Role Description

As a Quality Engineering Lead, you will own the feedback loop that tells the Thyme Box team what's breaking and what to fix first, and you'll make sure a quality mentality shows up at every stage of how we build. Thyme Box is our proprietary internal care management platform, and the primary tool that enables 600+ Care Team members to deliver clinical and non-clinical navigation services to members every day.

• Manage and grow a team of 1-2 quality engineers, staying hands-on technically as you do it.
• Set quality strategy for Thyme Box: what good looks like at each stage, and how to measure it.
• Add feedback points throughout the product lifecycle, from requirements and technical design through implementation and release.
• Check that test plans exist and hold up before work is built.
• Lead the team that owns our Thyme Box bug triage process and the systems that track it.
• Run exploratory testing on new and existing functionality yourself, especially at system boundaries and integration points.
• Support automated testing and quality tooling where it unblocks the Thyme Box team, without taking the work off them.
• Occasionally pick up a fix yourself when it helps the Thyme Box team move faster.
• Own root cause analysis on escaped defects and production incidents, and share written findings broadly.
• Participate in incident review and close the loop from production issues back into how we build.
• Mentor and develop your reports, and hold the hiring bar as the team grows.

Qualifications

• 5+ years building, shipping, and supporting software in production, as an engineer, quality engineer, or SRE.
• 2+ years leading or mentoring engineers as a manager or tech lead.
• Fluent in quality tooling like CI pipelines, automated testing, and observability.
• Ability to communicate objectively about quality with technical and non-technical stakeholders.
• Experience briefing engineering and product leadership on quality trends concisely.

Requirements

• Prior experience working in healthcare or health tech (nice to have, but not required).
• Thoughtfully leveraged AI tooling to support developer productivity, code quality, and engineering best practices (nice to have, but not required).

Benefits

• Base salary range: $200,000 to $235,000.
• Competitive compensation package including equity, benefits, and other opportunities.

Company Description

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.