[Hiring] Quality Engineer @GoTo

Role Description

We are looking for a highly skilled and detail-oriented Software Quality Engineer with hands-on experience in both automation and manual testing. The ideal candidate will have a strong technical foundation, a quality-first mindset, and a curiosity for leveraging Agentic AI tools to drive productivity and efficiency.

You’ll collaborate closely with cross-functional teams — developers, product managers, and engineering managers — to ensure that quality is built into every step of the software development lifecycle.

Key Responsibilities

• Quality Ownership
  • Develop and execute comprehensive test plans for web, API, and backend systems.
  • Drive both manual and automated testing efforts to ensure high-quality software releases.
  • Collaborate with development and product teams early in the lifecycle to define and maintain a “Quality First” culture.
  • Participate in defect triage, root cause analysis, and continuous process improvements.
• Automation & Framework Development
  • Design, develop, and maintain automated test frameworks using Selenium WebDriver or Playwright.
  • Write clean, maintainable automation code in Python, Java, or an equivalent language.
  • Implement test automation for .NET-based backend applications and integrate it into CI/CD pipelines.
  • Contribute to automation coverage across functional, regression, and integration layers.
• AI-Driven Productivity
  • Utilize Agentic AI or similar Generative AI tools to enhance productivity in test case generation, debugging, and root cause analysis.
  • Continuously explore opportunities to improve QA efficiency through AI-assisted automation and intelligent test design.
• Performance, Security & Frontend Awareness Support
  • Support performance testing and security validation in collaboration with respective domain experts.
  • Provide testing insights for frontend applications built with React, Next.js, or similar frameworks.
  • Ensure overall platform stability and reliability through comprehensive quality checks.
• Collaboration & Communication
  • Collaborate effectively with Product Managers, Engineers, and other QA members to ensure shared understanding of requirements and quality goals.
  • Participate in team discussions around test strategy, quality metrics, and continuous improvement.
  • Communicate clearly on testing progress, risks, and quality insights to cross-functional stakeholders.

Qualifications

• 3 to 5 years of experience in software testing, with strong hands-on expertise in both manual and automation testing.
• Proficiency in Selenium WebDriver or Playwright frameworks.
• Strong coding skills in Python, Java, or a comparable programming language.
• Experience in building or maintaining backend automation frameworks for .NET applications.
• Exposure to performance testing and security testing principles and tools.
• Working knowledge of frontend technologies such as React or Next.js (preferred).
• Experience using AI-based productivity tools for testing, documentation, or workflow improvement.
• Strong analytical and problem-solving abilities with a keen attention to detail.
• Excellent communication skills and a collaborative mindset.

Preferred Attributes

• Passionate about software quality and building reliable, maintainable automation systems.
• Strong sense of ownership and accountability for product quality.
• Proactive mindset to identify gaps and improve test coverage continuously.
• Comfortable working across global teams and collaborating in agile environments.
• A continuous learner who stays current with AI innovations, test automation frameworks, and best QA practices.

Benefits

• Comprehensive benefits and wellness programs.
• Recognition and opportunities for learning and development worldwide.
• Commitment to creating an inclusive space for everyone, regardless of gender, identity, or background.