[Hiring] Quality Control Representative - Heavy Equipment/Specialty @Sedgwick

Role Description

The Quality Control Representative ensures accuracy, consistency, and compliance in Specialty claim files and processes. This role supports operational excellence through detailed audits and promotes continuous improvement across teams.

Essential Functions and Responsibilities

• Review claim files for completeness, accuracy, and adherence to company and client-specific standards.
• Identify errors, inconsistencies, and opportunities for improvement; document findings.
• Ensure compliance with regulatory and client requirements.

Additional Functions and Responsibilities

• Participate in special projects and process improvement initiatives.
• Assist with internal or external audit preparation as needed.
• Perform other duties as assigned.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Minimum of 2 years in claims, auditing, or quality assurance.
• At least 1 year of appraisal experience or equivalent combination of education and experience.
• Experience in customer service or insurance environments preferred.
• Oral and written communication skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Ability to work independently or in a team environment.
• Ability to meet or exceed Performance Competencies.

Requirements

• Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Computer keyboarding, travel as required.
• Auditory/Visual: Hearing, vision and talking.

Benefits

• Work-life balance.
• Caring culture.

Company Description

• Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies.
• Certified as a Great Place to Work®.
• Fortune Best Workplaces in Financial Services & Insurance.