[Hiring] QUALITY ASSURANCE TESTER II @Palco

Role Description

Palco is seeking a Quality Assurance Tester II to join our growing team. This is a remote, work-from-home position. The QA Tester II plays a key role in ensuring software releases meet business and technical specifications, are free of defects, and are ready for production deployment. This role requires strong analytical skills, a deep understanding of QA methodologies, and the ability to lead testing efforts across multiple projects. The QA Tester II is a subject matter expert in assigned areas and contributes to process improvement and mentoring junior testers.

• Design and execute comprehensive test plans and test cases for new features and system enhancements.
• Lead regression testing efforts to ensure stability across releases.
• Collaborate with developers, product managers, and business analysts to clarify requirements and resolve design issues.
• Document and manage detailed defect reports, including reproduction steps and severity assessments.
• Participate in Agile ceremonies and contribute to sprint planning and retrospectives.
• Maintain and enhance automated UI and API test suites.
• Analyze test results and provide actionable feedback to development teams.
• Contribute to the development and documentation of QA processes and standards.
• Mentor junior QA testers and support their professional development.

Qualifications

• Associate’s or Bachelor’s degree in an IT-related discipline, or equivalent work experience.
• 5+ years of experience in software QA testing, preferably in healthcare or financial services.
• Experience working within Agile frameworks and collaborating with cross-functional teams.
• Hands-on experience with front-end test automation tools and frameworks; Playwright preferred.
• Hands-on experience with back-end (API and database) testing, including load testing tools; JMeter preferred.
• Hands-on experience testing mobile applications using tools such as LambdaTest.

Skills

• Proficiency in SQL and working with relational databases.
• Strong written and verbal communication skills.
• Strong critical thinking skills, including the ability to analyze data, interpret requirements, draw logical conclusions, and develop effective solutions to complex problems.

Benefits

• Generous Paid time off.
• Annual bonus potential.
• Retirement Savings: We will support you as you save for your future.
• Career Growth Opportunities: We help you thrive, so together, we can grow.
• Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities.
• Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts.
• Employer shared Health Insurance cost.
• Employer paid Disability Insurance.
• Employer paid Life and AD&D Insurance.
• Vision Insurance.
• Cancer Insurance.
• Voluntary Life Insurance.
• Paid Time Off.
• Remote work environment.
• Paid holidays.