[Hiring] Quality Assurance Manager @Grüns

Role Description

We are hiring for our first dedicated international quality hire at Grüns. You'll own the quality system for every market outside the US:

• Product release
• Specifications
• Complaints and adverse events
• Incident management
• Contract manufacturer oversight
• Stability and transit qualification

For products sold in the EU, you'll build and run the Quality Management System processes that keep us compliant with EU and local market requirements across the product lifecycle.

Today these responsibilities sit informally with the US QA team. The job is to figure out where they should live, build the processes, and then run them. You'll work across:

• Regulatory
• Supply Chain
• Operations
• External manufacturing and 3PL partners

You'll be the escalation point when something goes wrong in an international market.

Location: While this role is part of our global remote HQ, we feel a candidate based in or around Germany or the United Kingdom will be most successful in this role. The team members you’ll be working with most are in multiple countries and time zones, so we ask that you are comfortable working in a way that allows for some overlap in working hours to collaborate.

More generally, we operate in a fully remote, high trust environment with teammates across multiple countries and time zones. While we work async by default, we come together in person twice a year for offsites that help us connect, align, and build real relationships IRL.

In this role, you will:

• Release finished products only after verifying specs, COAs, manufacturing docs, deviations, and market-specific requirements
• Own consumer complaint intake and triage across level 1, 2, and 3
• Build and run traceability, recall/withdrawal, mock recall, complaint, adverse-event, and food safety incident processes for EU products
• Own supplier and contract manufacturer qualification: Quality Agreements, audits, CAPAs/SCARs, deviations, change controls, investigations, ongoing performance monitoring
• Run BMT testing and oversee microbiological, chemical, allergen, contaminant, nutritional, and stability testing, including OOS/OOT investigations and third-party labs
• Assess quality and regulatory risk on any formulation, ingredient, supplier, process, spec, packaging, or labeling change before it ships
• Partner with Regulatory Affairs to keep formulations, specs, labels, claims, and packaging compliant by market
• Own quality oversight of international manufacturing, packaging, warehousing, and distribution partners, including 3PLs
• Set and monitor international quality KPIs and keep us audit-ready

Qualifications

• Minimum of 5 years of quality assurance experience in food, beverage, dietary supplement, or consumer health, with meaningful time spent on products sold outside the US
• Hands-on EU and international quality experience
• Working knowledge of EU food and food supplement quality requirements
• Real depth in core quality systems
• Qualified, audited, and managed external manufacturers and co-packers
• Owned or contributed materially to a recall, withdrawal, or market action
• Comfortable owning stability protocols and managing third-party labs
• Can work across US, UK/EU, and Asia time zones with a distributed team and external partners

Approach to the role

• Treat documentation as protection, not paperwork
• Catch the small stuff, like a packaging color change, before it turns into a blocked shipment
• Build with scale in mind, since we're small today and growing internationally fast
• Bring high ownership and don't need to be micromanaged to move fast

Compensation & Benefits

At Grüns, we are committed to offering a competitive total compensation package grounded in market data and aligned to our size, stage, industry, and geographic location. Compensation for this role will be benchmarked to the local market and may vary based on experience and country of hire. In addition to base compensation, roles include a comprehensive benefits package designed to support your well-being, growth, and work-life balance.

• Highly competitive compensation
• Opportunity for impact and career growth
• Strong benefits coverage for you and your family
• Generous PTO
• Free Grüns
• Additional perks centered around health and well-being