[Hiring] Quality Assurance Manager @Clario

Role Description

At Clario, a part of Thermo Fisher Scientific, our Quality teams play a critical role in ensuring the quality and compliance of products and solutions used in clinical trials worldwide. As a Manager, Quality Assurance, you will help drive quality excellence across business operations, supporting regulatory-grade data collection and ensuring adherence to global regulatory requirements. You will collaborate with Quality Management, Product, Operational, and Business stakeholders to develop and execute quality strategies that support world-class products and solutions while advancing clinical research that improves patient outcomes.

• Serve as the primary Quality Assurance liaison for the assigned business unit and provide ongoing QA support.
• Partner with Operational and Strategic Quality Management teams to define and execute quality strategies that support product and business objectives.
• Drive quality improvement initiatives and support the achievement of business unit quality objectives.
• Monitor, measure, and evaluate quality performance and identify opportunities for continuous improvement.
• Support business development activities by contributing to Requests for Information (RFIs), Requests for Proposals (RFPs), quality agreements, and client quality documentation.
• Act as the lead QA contact for assigned strategic clients and provide QA support for additional clients as needed.
• Develop, revise, and maintain quality policies, procedures, guidance documents, and training materials.
• Define and maintain site-specific regulatory requirements, including local quality records, business continuity plans, and compliance controls.
• Deliver quality-related training and promote quality objectives across business units.
• Collaborate with project, product, and platform teams to ensure applicable privacy, security, and regulatory requirements are embedded in processes and controls.
• Support the routine reporting of quality performance, audit outcomes, compliance metrics, vendor audit metrics, and training metrics.
• Support internal and external inspections, audits, and regulatory interactions.
• Manage system assessments and categorization activities for new products and initiatives.
• Provide quality assurance support for platform maintenance, enhancements, documentation management, and long-term records retention activities.

Qualifications

• Bachelor’s degree required.
• 7 to 10 years of relevant experience in quality assurance, quality management, or a related field within a regulated environment.
• Extensive knowledge of global GxP regulations and standards, including Good Clinical Practice (GCP), ICH E6, FDA regulations, and regional compliance requirements.
• Strong understanding of clinical trial technologies, software solutions, and regulated product development environments.
• Experience interpreting quality data, audit findings, investigations, and Corrective and Preventive Action (CAPA) activities.
• Knowledge of privacy and security regulations, including GDPR, HIPAA, and related compliance requirements.
• Demonstrated ability to work effectively within cross-functional teams while maintaining ownership and accountability for deliverables.
• Strong business acumen and strategic thinking capabilities.
• Excellent organizational, interpersonal, verbal, and written communication skills.
• Ability to manage multiple priorities and successfully deliver against established timelines and milestones.
• Experience supporting regulatory inspections, audits, supplier oversight, and quality compliance activities in a global environment.

Benefits

• Transform lives by unlocking better evidence.
• Empower our people to make a positive impact every day.
• Advance clinical science, build innovative technology, and support global teams.

Company Description

At Clario, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.