[Hiring] Quality Assurance Engineering Manager @SpryPoint

Role Description

We are standing up a dedicated QA automation function, and we're looking for a QA Engineering Manager to build and lead it from the ground up. This is a rare opportunity to shape a quality practice from scratch: you'll choose the tooling, set the standards, hire the team, and define how AI fits into how we test.

This is a hands-on, player-coach role. You'll split your time roughly 50/50 between leading the team and doing the work yourself:

• Setting direction, hiring, and coaching on one side
• Writing automated tests, building framework components, and reviewing code on the other

In your first 90 days, you'll start with discovery:

• Partnering with our Principal AI Engineer and AI team to understand existing AI tools and practices
• Working with engineering teams to understand current QA practices and define how QA and engineering will collaborate going forward
• Confirming prerequisites (environments, CI/CD, critical user journeys)
• Selecting your tooling and framework
• Standing up a proof-of-concept suite on the highest-risk flows

By the end of year one, you'll have delivered:

• A working, trusted automation suite on critical flows
• A small high-performing team
• A quality metrics dashboard in active use
• A clear plan for AI adoption

What You Will Do:

• Define and own the quality engineering strategy and roadmap across our products
• Stay hands-on: personally write automated tests, build framework components, and review code alongside the team (roughly half your time)
• Select the test automation tooling and framework, and set the standards squads build on
• Integrate automated testing into our CI/CD pipelines and partner with DevOps on stable, repeatable deployments
• Define quality gates: what blocks a merge and what blocks a release, aligned with engineering leadership and risk
• Drive a risk-based approach to testing so effort goes where it protects clients most
• Push tests down the stack (API before UI), drive down the flaky-test rate, and enable squads so the practice doesn't depend on any one person
• Hire, coach, and grow a team of automation engineers, and raise testing discipline across product squads
• Own quality metrics and a dashboard that leadership trusts, providing objective signals for go/no-go release decisions
• Evaluate and adopt AI-assisted testing tools (test generation, self-healing tests, defect triage, agentic testing) through a practical, hybrid model

Qualifications

• 7+ years in software quality or engineering, including 3+ years leading and growing engineers
• A track record of building or significantly maturing a test automation practice
• Current, hands-on coding ability: you can build framework components and write automated tests yourself
• Strong technical judgement on automation frameworks, CI/CD, and test architecture
• Fluency with modern automation tooling (Playwright, Cypress, Selenium) and CI/CD (GitHub Actions, Jenkins, GitLab CI)
• Experience defining quality metrics and using them to influence release decisions
• Clear communicator who can translate quality risk into terms leadership and product can act on
• Hands-on understanding of how AI is changing testing
• Familiarity with testing AI or LLM features (evaluation harnesses, golden datasets, guardrails, bias and accuracy checks)

Requirements

• Nice to Have:
• Familiarity with Claude and Claude Code
• Background as an SDET or automation engineer earlier in your career
• Experience introducing quality practices into an organization that did not have them before
• Experience in a regulated or high-reliability domain (utilities, fintech, healthcare or similar)

Benefits

• Remote-first environment, flexible working hours across North America, and hub offices in Charlottetown & Atlanta
• Comprehensive compensation package that grows with you
• MacBook + $800 to create your ideal home workspace
• Health, dental, vision, and life insurance from day one
• Generous PTO and unlimited sick days
• RRSP (Canada) and 401k (US) matching programs
• $2,500 annual development fund, tuition assistance, and Book Bounty program
• Annual company events and team offsites that bring us together