[Hiring] Quality Assurance | Document Review Specialist @HireHawk

Role Description

We’re hiring a Quality Assurance (QA) Document Review Specialist to support an AI-powered platform used in the oil and gas industry. In this role, you will be responsible for validating AI-generated outputs across two key areas: procedure formatting and regulatory compliance. You’ll work closely with original source documents to ensure that all outputs meet strict accuracy, completeness, and compliance standards before reaching end users. This position requires a strong technical foundation, a highly detail-oriented mindset, and the ability to apply structured review processes at scale.

Responsibilities

• Perform detailed, side-by-side reviews of original documents and AI-generated outputs to ensure accuracy, completeness, and consistency.
• Validate that all procedural elements (steps, warnings, notes, references) are preserved without alteration.
• Ensure reformatted procedures align with industry standards such as HPOG formatting guidelines.
• Identify and document errors including omissions, inconsistencies, or unintended changes in AI outputs.
• Assess readability and usability from an end-user (field operator/technician) perspective.
• Log defects clearly with precise references to streamline corrections.
• Conduct regression testing following platform updates to maintain quality standards.
• Review AI-generated compliance flags and recommendations for accuracy and regulatory alignment.
• Evaluate corporate policies and standards against applicable regulatory frameworks (e.g., OSHA PSM, API, AER, OGC).
• Cross-check documents against internal policy libraries to identify conflicts or gaps.
• Provide structured, actionable feedback for both technical and non-technical stakeholders.
• Collaborate with product and engineering teams to improve system accuracy and performance.
• Analyze recurring issues and contribute to continuous improvement initiatives.

Qualifications

• Strong knowledge of at least one regulatory framework (AER, OGC, API RP, OSHA PSM, or equivalent).
• Experience reviewing or authoring SOPs, corporate standards, or regulatory documentation.
• Exceptional attention to detail and ability to compare documents methodically.
• Strong written communication skills with the ability to clearly document findings.
• Experience with document management or issue tracking tools.

Ideal Candidate

• Background in oil & gas operations, regulatory compliance, or process safety.
• Highly analytical and process-driven with a strong quality mindset.
• Comfortable working with AI-generated content and validating outputs.
• Ability to manage high volumes of documentation while maintaining accuracy.
• Collaborative and proactive in identifying and solving systemic issues.

Benefits

• Access to a $200k+ perk marketplace with instant discounts on 150+ services.
• Access up to 50% of approved earnings before payday (no credit checks or fees).