[Hiring] Quality Assurance Associate III @Conduent

Role Description

Performs business support or technical work, using data organizing and coordination skills.

• Performs tasks based on established procedures.
• In some areas, requires vocational training, certifications, licensures, or equivalent experience.

Expands skills within an analytical or operational process.

• Maintains appropriate licenses, training, and certifications.
• Applies experience and skills to complete assigned work.
• Works within established procedures and practices.
• Establishes the appropriate approach for new assignments.
• Works with a limited degree of supervision.

Qualifications

• Has developed skillset in a range of processes, procedures, and systems.

Requirements

• Ability to problem solve, self-guided.
• Evaluates issues and solutions to provide the best outcome for clients and end-users.
• Clearly and effectively exchanges information and ideas.

Responsibilities

• Creates a quality checklist to determine potential defects.
• Reviews transactions and selects samples for auditing.
• Performs risk assessments related to performance monitoring and financial operations.
• Understands the connectivity of up-stream and down-stream processes with respect to the process they are auditing.
• Validates audit findings with operations personnel to concur with root cause analysis (RCA).
• Performs other duties as assigned.
• Complies with all policies and standards.

Benefits

• Health insurance coverage
• Voluntary dental and vision programs
• Life and disability insurance
• Retirement savings plan
• Paid holidays
• Paid time off (PTO) or vacation and/or sick time

Pay Transparency Statement

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. The estimated hourly rate for this role is $14.70 per hour.

Company Description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.