[Hiring] Quality Assurance Analyst @Ava Industries

Role Description

We are looking for a detail-oriented Quality Assurance Analyst. The successful candidate can confidently identify, document, and communicate software issues while collaborating closely with developers and product teams to ensure a high-quality user experience. They are detail-oriented, proactive, and capable of balancing thorough testing with fast-paced delivery. The Ava team is primarily remote, with employees located all across Canada.

What You'll Do

• Develop, maintain, and execute comprehensive manual test cases for regular software releases.
• Perform end-to-end testing of clinic workflows, including scheduling, patient management, billing, charting, reporting, and other key EMR functions.
• Collaborate with Product, Development, and other stakeholders to understand requirements, identify potential issues, and support release quality.
• Perform functional, regression, smoke, and release validation testing before production deployments.
• Identify, document, and clearly communicate defects, including steps to reproduce and expected versus actual results.
• Verify bug fixes and perform regression testing to ensure changes do not negatively impact existing functionality.
• Evaluate releases for functionality, usability, reliability, and overall user experience.
• Support post-release validation and investigation of production issues when required.

Qualifications

• 5+ years of experience in software quality assurance, testing, or a related role.
• Strong understanding of QA methodologies, test planning, and bug tracking workflows.
• Experience testing web and/or mobile applications across different devices and browsers.
• Ability to clearly document, reproduce, and communicate issues to technical and non-technical stakeholders.
• Strong attention to detail with a proactive, problem-solving mindset.
• Familiarity with tools such as Jira, Linear, Postman, GitHub, or similar platforms is an asset.
• Experience with automated testing frameworks is considered an asset.
• Excellent written and verbal communication skills.
• Ability to work independently while collaborating effectively with cross-functional teams.

Benefits

• Expected salary range is $80,000-90,000 depending on experience, qualifications, and demonstrated capabilities.
• Health benefits including paramedical, prescriptions, and dental.
• Health Spending Account (HSA).
• ESOP.
• 4 weeks paid vacation, plus company closure between December 25 and January 1.
• Remote-first: work from anywhere in Canada.

Company Description

At Ava Industries, we’re transforming healthcare delivery by empowering providers with innovative tools that strengthen patient interactions. Our state-of-the-art, cloud-based EMR (Electronic Medical Records) software—designed by family doctors specifically for primary care providers—prioritizes user-friendly design and efficient patient management. We believe that technological innovation can address the challenges of healthcare delivery and restore joy to the practice of medicine.

As the fastest-growing EMR company in Western Canada, we’re building a fully remote team across the country, with our headquarters in Calgary, AB. Our team embodies our core values of innovation, transparency, adaptability, and cooperation in providing timely solutions for our clients. We foster a collaborative and innovative environment with a strong company culture that values work-life balance and a shared passion for making a positive impact on healthcare.