[Hiring] Quality Assurance Analyst @Veilant

Role Description

We’re building something new at System High. As our Quality Assurance Analyst, you’ll work alongside a small product team to test, challenge, and strengthen a new software capability as it moves toward market.

This is a hands-on software QA role with visibility across the development lifecycle. You’ll test new functionality, uncover defects and edge cases, evaluate whether features behave as intended, and work directly with developers and the Product Owner to resolve issues before release.

You won’t be joining a large QA organization where every process has already been defined for you. Our product team is intentionally lean, and we want someone who is comfortable taking ownership, asking questions, and digging into how a product actually works.

You don’t need years and years of QA experience. You do need some hands-on software testing experience, an understanding of modern software development practices, and the curiosity to find the things others may have missed.

What You’ll Do

• Work directly with the Product Owner and development team as new functionality moves from development through testing and toward release.
• Perform hands-on manual and functional testing of new and updated software capabilities.
• Develop, execute, and maintain test cases and test scenarios based on requirements, workflows, and user stories.
• Test functionality incrementally throughout development and perform more comprehensive testing as the product approaches release.
• Identify defects, unexpected behavior, workflow issues, edge cases, and usability concerns and clearly communicate what you find.
• Validate fixes and conduct regression testing to ensure changes haven’t introduced new issues.
• Serve as an important quality checkpoint, identifying issues as functionality moves through review and before it reaches the Product Owner.
• Work within Git/GitHub-based development workflows, including repositories, pull requests, merges, and associated CI/CD processes.
• Review automated and unit-test coverage from a QA perspective and identify scenarios that may not be adequately tested.
• Support testing of internal APIs and third-party integrations, including integrations with cloud environments such as AWS and Azure.
• Participate in weekly sprint activities and collaborate with the team using Agile/Scrum development practices.
• Create and maintain clear QA and technical documentation covering test scenarios, defects, results, workflows, and product behavior.
• Develop an understanding of the cybersecurity concepts behind the product so you can evaluate not only whether functionality works, but whether it works as intended.

What Success Looks Like

We want you to understand what you’re being hired to accomplish—not just what will appear on your task list.

• In your first 30–60 days: You’ll get immersed in the product. You’ll learn the source material and existing documentation, become familiar with the mock front end and expected workflows, understand our established development process, and begin independently testing functionality as it becomes ready for review.
• Within your first six months: You’ll be a trusted quality partner to the product team and will have played a meaningful role in moving the product toward its planned MVP release.

By then, you should know the product well enough to go beyond asking, “Does this feature work?” You’ll be asking: Does it work the way it should? What happens when something goes wrong? What edge cases haven’t we considered? Is this truly ready to move forward?

Qualifications

• Hands-on experience with software quality assurance or software testing in a professional, internship, military, academic, or comparable technical environment.
• Experience performing manual and functional software testing.
• Experience creating or executing test cases and documenting software defects.
• Understanding of defect identification, validation, retesting, and regression testing.
• Familiarity with Git and Git-based software development workflows.
• Working knowledge of CI/CD concepts and pipelines.
• Ability to interpret requirements, user stories, workflows, and expected application behavior.
• Ability to communicate defects and quality concerns clearly and collaborate effectively with software developers.
• Strong written communication and technical documentation skills.
• Initiative, self-discipline, and the ability to manage your work effectively in a remote environment.
• Curiosity and the ability to learn an unfamiliar technical domain from existing documentation.

Even Better If You Have

• Experience with GitHub Projects or similar development tracking tools.
• Experience with AWS, Azure, or other cloud environments.
• API or third-party integration testing experience.
• Familiarity with automated testing and unit-testing concepts.
• Experience working within Agile/Scrum development teams.
• Exposure to cybersecurity or Zero Trust concepts.
• Familiarity with AI-assisted development or testing tools.
• Experience using Figma or validating applications against UI/UX designs and mockups.
• Familiarity with application security testing or scanning tools such as Fortify.

Benefits

• Medical, dental, vision, and prescription coverage options.
• Paid time off that grows with tenure, plus 11 paid holidays annually.
• A 401(k) retirement savings plan and financial planning guidance.
• Up to $5,250 annually in tuition assistance for approved coursework.
• Support for professional training and certifications.
• Company HSA contributions of $600 for individual coverage or $1,200 for family coverage, prorated.
• Company paid life insurance, plus short term and long term disability coverage.