[Hiring] QC Specialist Background Screening @Mitratech

Role Description

Oversees the daily quality control processes for all products within the system, ensuring local, state, and federal reporting restrictions are maintained before releasing completed screening data to the client and applicant.

Responsibilities

• Criminal and Civil Records:
  • For criminal records that have already been processed by the criminal researchers:
    • Ensure that grammar, spelling, and formatting is correct
    • Verify the criminal records are reportable under both state and federal law
    • Confirm records have not already been reported on another product
  • For criminal records that have not been processed by the criminal researchers (direct from vendor):
    • Verify at minimum two full identifiers are present which match the criminal record to the data provided
    • Verify criminal records are reportable under both state and federal law
    • Confirm records have not already been reported on another product
    • Define any uncommon disposition terms
• Verifications:
  • Verify reqIDs have been scored correctly
  • Verify closing comments accurately reflect the data provided
  • Proofread and edit to ensure grammar, spelling, and formatting is correct
  • Verify attachments match the data provided, and all PII has been redacted
  • Verify AssureHire has received permission to contact employers
  • Ensure no protected class information is present
  • Review DOT forms to verify they have been filled out correctly
  • Contact the verifications team to clarify any errors or issues
• Health Screening:
  • Verify attachments match the data provided
  • Verify all fields have been completed correctly and match the data provided
• Other:
  • Perform criminal database searches as needed, and process any results
  • Proofread and ensure quality control on any other products or documents as needed

Qualifications

• Prior experience in a high-paced, compliance and quality-driven position
• Management experience preferred
• Highly organized
• Production and planning skills required
• Ability to manage time and workload effectively
• Excellent communication skills, both written and verbal
• Must maintain strict confidentiality
• Ability to work in a team environment
• Strong problem-solving skills
• Strong attention to detail
• Strong research skills

Education Requirements

We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status.