[Hiring] QA Supervisor @ReWorks Solutions

Role Description

• Oversee and maintain quality assurance standards across ABA services
• Train and coach therapists on QA processes, expectations, and best practices
• Educate team members on how to accurately upload and manage session data within the company’s CRM system
• Become an expert in the company’s CRM platform and act as the go-to resource for support and troubleshooting
• Review session documentation for accuracy, completeness, and compliance
• Provide constructive feedback to therapists to improve performance and quality
• Monitor workflows and identify opportunities for process improvement
• Collaborate with leadership to ensure consistent quality standards are met

Qualifications

• Proven experience in a QA, supervisory, or ABA-related role
• Strong understanding of ABA processes and documentation standards
• Highly proficient and comfortable with CRM systems
• Excellent communication and training skills
• Confident in leading, coaching, and supporting team members
• Strong attention to detail and critical thinking abilities
• Ability to quickly learn and master new systems and processes
• Organized, proactive, and able to manage multiple priorities
• Comfortable working U.S. hours

Requirements

• Remote work from home

Company Description

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.