[Hiring] QA/QC & Reporting Specialist @Witt O'Brien's

Role Description

The QA/QC & Reporting Analyst will support quality assurance, quality control, reporting, documentation, and performance management activities for FEMA disaster recovery and Public Assistance programs.

• Ensure program deliverables, project documentation, reports, and data are accurate, complete, consistent, and aligned with applicable FEMA requirements, client standards, and established program procedures.
• Work closely with the Program Manager, Project Managers, Program Controls, Financial & Grants, Grants/Compliance teams to identify deficiencies and support timely corrective actions.

Key Responsibilities

• Conduct quality assurance and quality control reviews of project documentation, reports, deliverables, and program records.
• Review program and project information for accuracy, completeness, consistency, and compliance with established standards and procedures.
• Develop and maintain reporting templates, quality control checklist, procedures, and documentation standards.
• Prepare and consolidate project and program status reports, dashboards, performance metrics, and management reports.
• Coordinate with Project Managers and functional leads to validate data, resolve discrepancies, and ensure timely submission of required reports and deliverables.
• Identify documentation, reporting, and quality deficiencies and track corrective actions through resolution.
• Support audits, monitoring reviews, client reviews, and requests for information by organizing and validating supporting documentation.
• Monitor reporting deadlines, deliverable requirements, and quality standards across assigned workstreams.
• Analyze program data and reporting trends to identify recurring issues, performance gaps, and opportunities for process improvement.
• Support continuous improvement initiatives to strengthen reporting accuracy, documentation quality, consistency, and overall program performance.

Qualifications

• Bachelor’s degree in Business Administration, Project Management, Public Administration, Quality Management, Engineering, Data Analytics, or a related field.
• Minimum of 3 years of experience in quality assurance/control, program or project management, reporting, compliance, data analysis, or a related field.
• Experience reviewing documents, reports, data, or project deliverables for accuracy and completeness.
• Strong proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Experience preparing reports, dashboards, presentations, or other management-level deliverables.
• Strong analytical, organizational, and attention-to-detail skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple deadlines and work effectively in a fast-paced program environment.

Preferred Qualifications

• Experience supporting FEMA Public Assistance, disaster recovery, infrastructure recovery, or federal programs.
• Familiarity with FEMA Grants Portal, Project Worksheets, Damage Inventories, scopes of work, or related disaster recovery documentation.
• Experience with Power BI, Microsoft Project, or other reporting, data visualization, or project management tools.
• Experience developing QA/QC procedures, checklists, reporting standards, or corrective action processes.
• PMP, CAPM, Lean Six Sigma, or other relevant certification.
• Experience working in Puerto Rico or other post-disaster recovery environments.
• Bilingual English/Spanish communication skills are preferred.

Core Competencies

• Quality assurance and quality control
• Reporting and performance management
• Data accuracy and analysis
• Documentation management
• Attention to detail
• Compliance and process adherence
• Corrective action tracking
• Written and visual communication
• Problem solving and continuous improvement
• Organization and time management

Work Environment and Travel

This position may be based in a remote, or client-site environment depending on contract requirements. The position may require regular travel to client offices, project sites, field locations, meetings, and other program-related activities.

Equal Opportunity

Employer/Veteran/Disabled

With you when it counts.