[Hiring] QA Engineering Team Lead @SupplyHouse.com

Role Description

Through an Employer of Record (EOR), we are looking for a new QA Engineering Team Lead in India to join our growing Software Development Team. This individual will report into our Manager, QA and is responsible for ensuring the delivery of high-quality software products through effective test planning, execution, and automation strategies. This role leads quality assurance efforts across projects, collaborates closely with cross-functional teams, and mentors junior QA engineers to continuously improve testing practices and product quality.

• Role Type: Full-Time
• Location: Remote from India
• Schedule: Monday through Friday with a minimum schedule overlap of 4-5 hours per day with 8:00 a.m. to 5:00 p.m. U.S. Eastern Time to ensure effective collaboration
• Base Salary: $29,000 – $36,000 USD per year

Responsibilities

• Design, develop, and execute comprehensive test plans and test cases for functional, non-functional, regression, performance, and accessibility testing
• Lead test automation initiatives by developing, maintaining, and enhancing automated test scripts using tools such as Selenium, Cypress, or Appium, or Playwright
• Collaborate with developers, product owners, and stakeholders to understand requirements and define effective testing strategies
• Review test cases, automation scripts, and test results to ensure coverage, accuracy, and alignment with business requirements
• Identify, document, track, and communicate software defects using bug-tracking tools, ensuring timely resolution
• Analyze testing metrics and results to provide insights and recommendations for improving QA processes and product quality
• Participate actively in Agile ceremonies, including sprint planning, stand-ups, reviews, and retrospectives
• Mentor and support QA team members by providing coaching, technical guidance, and best-practice standards
• Contribute to continuous improvement initiatives within the QA function and across engineering teams. Sets clear objectives aligned with team, department, and organizational goals
• Partner with leadership to align quality goals with business objectives. Interfaces with senior leadership and cross-functional teams to understand business needs and communicate quality insights
• Serves as a hiring manager for L1–L2 QA roles, including reviewing assessments, conducting interviews, and contributing to hiring decisions
• Understands team engagement and motivation; actively supports employee retention and growth
• Provides input into QA resource planning and staffing decisions

Qualifications

• High-level proficiency of written and verbal communication in English
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
• 5+ years of experience in Quality Assurance with a strong focus on functional and automated testing
• 1-2 years of experience in a formal people leadership role or a combination of 1-2 years of experience as a people manager plus prior experience as a Technical Lead with clear ownership over delivery, mentoring, and cross-functional coordination
• Hands-on experience with test automation frameworks and tools such as Selenium, Cypress, or Appium, or Playwright
• Experience working in Agile/Scrum development environments
• Proven ability to analyze complex systems and resolve testing challenges
• Hands-on experience with both frontend and backend testing, including web application testing, APIs/services, integrations, and data validation

Preferred Qualifications

• Experience defining QA metrics and improving testing processes at scale
• Experience using AI platforms to increase productivity (ex: Claude, Copilot, ChatGPT, etc.) with an understanding of LLMs and multi-agent systems applied to QE use cases

Benefits

• Comprehensive and affordable medical, dental, vision, and life insurance options
• Competitive Provident Fund contributions
• Paid time off and holidays
• Mental health support and wellbeing program
• Company-provided equipment and one-time $250 USD work from home stipend
• $750 USD annual professional development budget
• Company rewards and recognition program
• And more!