[Hiring] QA Analyst II @Upland Software

Role Description

The QA Analyst II will assist the quality assurance efforts for two key products: FileBound and AccuRoute. This role requires strong leadership, technical expertise, and the ability to manage multiple projects simultaneously. The QA Analyst II will mentor team members, drive process improvements, and ensure the delivery of high-quality software releases aligned with organizational standards.

• Develop and approve test plans, strategies, and automation roadmaps for both products.
• Ensure adherence to QA methodologies and best practices.
• Drive decisions on trade-offs between performance, cost, and schedule.
• Act as the “Quality Champion” for assigned products, defending code quality on behalf of customers.
• Lead meetings and communicate QA approach to management and stakeholders.
• Disseminate technical information clearly to diverse audiences, including non-technical stakeholders.
• Collaborate with leadership and product SMEs to align QA strategy with organizational vision.
• Architect solutions for complex testing scenarios across FileBound and AccuRoute.
• Oversee automation strategy and integration into CI/CD pipelines.
• Solve complex, vaguely defined technical problems with innovative solutions.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 5+ years of progressive experience in Quality Assurance, including hands-on testing and quality ownership.
• Experience acting as a senior or lead contributor on QA initiatives, with responsibility for guiding less senior team members.
• Demonstrated experience working with cross-functional teams including Development, Product, and other stakeholders.
• Proven ability to work independently with minimal supervision while managing responsibilities across multiple efforts.
• Solid experience working within established software development and quality assurance processes.

Requirements

• Strong understanding of QA methodologies, software testing principles, and the full SDLC.
• Ability to design, execute, and maintain effective test plans, test cases, and test strategies for moderately complex systems.
• Experience participating in and leading QA-related discussions, including design reviews and requirements review sessions.
• Ability to influence quality-related decisions and provide recommendations on testing approaches and techniques.
• Experience mentoring or supporting less senior QA team members through guidance, review, and knowledge sharing.
• Strong communication skills, with the ability to articulate technical and quality concepts to both technical and semi-technical audiences.
• Ability to manage multiple testing efforts or projects simultaneously while maintaining quality standards.
• Proficiency with QA tooling such as Jira, test management systems, and related QA platforms.

Benefits

• This role requires overlap with multiple time zones for planning meetings, status updates, etc. on a regular basis.
• Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance.

Company Description

• AccuRoute is an enterprise-grade document capture, processing, and routing platform used globally to automate high-volume, mission-critical workflows.
• FileBound is an enterprise document management and workflow automation platform designed to help organizations securely capture, manage, and route critical business content.
• Upland Software helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value.
• Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore.
• We are a remote-first company. Interviews and onboarding are conducted virtually.