[Hiring] Product UX Tester @Deel

Role Description

The Production Quality team serves as the quality safety net for the Deel platform. We proactively identify issues in the live environment and ensure our users experience a seamless, bug-free product. By conducting thorough testing, auditing system integrity, and partnering closely with product teams, this role is critical to maintaining Deel's reputation for quality and user satisfaction.

Key Responsibilities

• Manual Testing Excellence: Execute comprehensive manual testing in our live production environment, including exploratory testing, smoke testing, and regression testing on new features and critical user journeys.
• System Audits: Conduct scheduled audits of key configurations and data across different account types (clients, employees, contractors) to ensure accuracy and prevent user-facing issues.
• Product Expertise: Build deep knowledge of Deel's ecosystem, user personas, and workflows to anticipate potential friction points and identify improvement opportunities.
• Daily Quality Assurance: Actively use the Deel platform daily with a tester's mindset, uncovering usability issues, bugs, and areas for enhancement.
• Quality Analysis: Go beyond bug identification—analyze patterns in findings to provide actionable insights that help product teams prevent future issues.
• Cross-Team Partnership: Act as the "voice of the user" by collaborating with product managers and designers to improve user experience and product usability.
• Clear Communication: Document findings with detailed, reproducible bug reports and audit summaries in our tracking systems.

Qualifications

• 3+ years of QA experience with emphasis on manual testing and user experience validation.
• Strong understanding of usability principles with a sharp eye for identifying user experience issues.
• Proven experience with exploratory and regression testing approaches.
• Ability to systematically review account configurations and identify discrepancies.
• Comfortable using browser developer tools and familiar with basic API testing (Postman experience preferred).
• Curious problem-solver who digs into root causes, not just surface-level issues.
• Clear written and verbal skills to effectively communicate findings to both product teams and stakeholders.
• Thrive in fast-paced environments, take ownership of priorities, and execute with minimal oversight.

Benefits

• Stock grant opportunities dependent on your role, employment status and location.
• Additional perks and benefits based on your employment status and country.
• The flexibility of remote work, including optional WeWork access.