[Hiring] Product QA @Bidgely, Inc

Role Description

We are looking for a Senior Product Quality Analyst to champion product quality across the software development lifecycle. This role will embed quality early in product development by partnering closely with Product Management, Engineering, and SDET teams to ensure features are testable, customer-ready, and meet high quality standards before release. The ideal candidate will drive a shift-left quality approach, influencing product design, validating acceptance criteria, owning product-level testing strategies, and ensuring release readiness across complex customer workflows and platform capabilities.

What You’ll Do

• Product Quality Ownership
  • Own product quality throughout the feature lifecycle—from discovery and grooming through release and post-launch feedback.
  • Review Product Requirement Documents (PRDs), user stories, and functional specifications to ensure completeness, clarity, and testability.
  • Collaborate with Product Managers during backlog grooming and sprint planning to define robust acceptance criteria and identify quality risks early.
• Test Strategy & Feature Validation
  • Develop comprehensive product test plans covering functional, integration, usability, regression, and edge-case scenarios.
  • Perform feature-level product acceptance testing before promotion to higher environments or production.
  • Validate complex end-to-end customer journeys spanning web applications, email workflows, integrations, APIs, and data-driven processes.
  • Ensure product behavior aligns with business requirements and customer expectations.
• Shift-Left Quality & Cross-functional Collaboration
  • Partner closely with Engineering and SDET teams to drive quality from design through implementation.
  • Provide structured feedback on feature design, usability, and potential failure scenarios.
  • Coordinate regression planning and validate release quality for complex platform workflows.
  • Participate actively in defect triage, root-cause discussions, and prioritization.
• Release Readiness
  • Lead product QA activities supporting release readiness across multiple features and customer configurations.
  • Assess deployment risks and validate production readiness.
  • Ensure appropriate regression coverage before releases.
  • Support pilot deployments and customer-specific validation where required.
• Quality Process Improvement
  • Continuously improve QA processes, documentation, and quality metrics.
  • Maintain test artifacts, defect tracking, and quality documentation using Jira, Confluence, and related tools.
  • Identify opportunities to improve testing efficiency through collaboration with automation teams.
  • Contribute to evolving quality practices, including AI-assisted testing where appropriate.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field (or equivalent practical experience).
• Strong hands-on experience in Product QA, Product Assurance, or Product Quality Engineering for SaaS or complex platform products.
• Proven ability to translate PRDs and user stories into comprehensive test plans, acceptance criteria, and edge-case scenarios.
• Experience validating complex end-to-end user journeys across web applications, email workflows, APIs, integrations, and data-driven systems.
• Strong understanding of regression planning, release validation, and defect lifecycle management.
• Excellent collaboration skills with Product Managers, Engineering teams, and SDET organizations.
• Experience working in fast-paced, ambiguous product environments with evolving priorities.
• Proficiency with Jira, Confluence, and structured defect/test management processes.
• Strong analytical skills to troubleshoot environment, configuration, and data-related issues in lower environments.

Nice to Have

• Experience working with test automation frameworks and collaborating closely with SDET teams.
• Exposure to AI-assisted testing, prompt-based QA, or intelligent test generation tools.
• Familiarity with lower-environment data management, pipeline dependencies, and deployment workflows.
• Experience in EnergyTech, utility customer experience platforms, or other workflow-intensive B2B SaaS products.
• Experience supporting release readiness across multiple pilots, customer configurations, or enterprise deployments.

Success Measures

• Improve feature quality by influencing requirements before development begins.
• Increase first-pass acceptance of new product features.
• Strengthen regression coverage and reduce production defects.
• Improve release confidence through structured product acceptance and validation.
• Build strong partnerships across Product, Engineering, and SDET teams to establish quality as a shared responsibility.
• Help institutionalize a shift-left quality culture across the product organization.

Benefits

• Shape the future of clean energy. Your work will directly influence how millions of customers experience, understand, and participate in the energy transition — from electrification and EVs to smarter home engagement.
• Build at scale, backed by real impact. Bidgely’s platform already analyzes billions of energy data points daily; you’ll lead initiatives that amplify that reach through data, AI, and design.
• Join a global, high-caliber team. Collaborate with passionate engineers, designers, data scientists, and utility innovators across Silicon Valley, India, and Europe — all driven by a shared mission to decarbonize intelligently.
• Thrive in a culture of ownership and innovation. Expect autonomy, transparency, and a bias for action — we value ideas over hierarchy and results over noise.
• Grow your craft and your career. With access to cutting-edge GenAI tools, continuous learning opportunities, and visible impact across markets, you’ll have the runway to evolve as a product leader and shape the next chapter of UtilityAI™.

Diversity, Equity, Inclusion and Equal Opportunity

At Bidgely we’re on a mission to make a difference and build a workplace where every unique voice is heard and celebrated. Here, we believe that celebrating the unique backgrounds, perspectives and abilities of every employee makes an impact not only for our company internally but also for our clients, customers and community. We are an equal opportunity employer and believe that the inclusive atmosphere we build together will enable every person to grow, contribute and thrive. Our hiring decisions are based on your skills, talent, and passion – not on your background, gender, race, age, or the quirky way you dance at office parties.