[Hiring] Premium Audit Technical Specialist @Selective Insurance Company of America

Role Description

Accountable for the Quality Assurance results within the Premium Audit department providing technical training, implementing policies & procedures, and guaranteeing adherence to compliance standards. Evaluates complex and technically involved Premium Audit issues and provides advanced technical premium audit support. Assesses and manages the company’s Premium Audit exposure by serving as the Premium Audit business partner between the company, agents, and our customers. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

• Evaluate the operations of larger, more complicated commercial accounts and provide guidance to members of the Premium Audit, Underwriting, or LOB teams.
• Consult with other departments and agents on the audit direction needed based on regulatory compliance, state guidelines, and/or company procedures.
• Act as a coverage and technical resource for all members of the Premium Audit department.
• Create training & educational materials for new and existing Premium Audit personnel.
• Provide and coordinate training with department leaders to ensure thorough understanding of Premium Audit guidelines, issues, and controls.
• Act as liaison between Premium Audit management, Underwriting, Products, LOB, and Business Segments to resolve technical questions, provide classification explanations and guidance, and lead workflow changes/enhancements.
• Examine legal and regulatory information and decisions to keep Premium Audit personnel and management informed of any Premium Audit developments.
• Ensure Insurance Department compliance and act as liaison with corporate compliance.
• Efficiently manage work scheduling in order to meet both internal and external customer needs.
• Prepare and present high-level technical presentations and premium audit training programs to internal and external customers on a variety of premium audit topics and issues.
• Conduct cross-regional quality reviews on premium audits to ensure compliance with company guidelines.
• Share advanced level of knowledge and mentor less experienced team members on larger, most complex accounts.
• Conduct ride-along visits as needed to enhance the knowledge and skills of Premium Auditors.
• Work on notable projects within area of specialty at the request of corporate or region (i.e. RSOM, Corp SM, SBU, LOB, Claims, etc.).
• Act as liaison and point of contact for premium audit software provider.
• Develop advanced skills in the use of the software and maximize the benefits for the department in the utilization of the software features.
• Responsible for the department training needed for utilization of the software features and technology.

Qualifications

• Ability to travel and meet with premium audit department members as needed.
• Remain informed with all insurance manuals, premium audit manuals, handbooks, guides, and related materials.
• Ability to effectively communicate and work independently without direct supervision.
• Excellent written and verbal communication skills.
• Must be able to build effective business partnerships with internal team members and agents.
• Demonstrate a proficiency in technology: Internet research applications, Microsoft Office, premium audit software management system, eSelect tools, Cognos reports, etc.
• Must have valid state-issued driver’s license in good standing and be able to drive an automobile.

Requirements

• College degree in risk management, business, finance, or a related field preferred.
• Strong multi-line Premium Audit technical skills.
• APA Preferred.
• 7+ years Premium Audit experience/minimum of 5 years of field auditor experience.

Benefits

• Competitive base salary.
• Incentive plan eligibility at all levels.
• Comprehensive health care plans.
• Retirement savings plan with company match.
• Discounted Employee Stock Purchase Program.
• Tuition assistance and reimbursement programs.
• 20 days of paid time off.