[Hiring] Manager, Quality Assurance @Availity

Role Description

The QA Manager is responsible for the oversight of multiple teams tasked with continuously improving the quality of the company’s product line by preventing, quickly detecting, and validating product and process defects, to deliver market and customer driven business results. You will evaluate test results, prepare change requests, and generate measures to assess the product quality. In this role you will work with an integrated team of developers, product managers/owners, and system analysts for test planning, test automation and execution, and product validation.

As part of the manager role, you will be responsible for:

• Attending Agile ceremonies
• Mentoring quality assurance analysts/engineers on your team
• Approving PTO requests
• Assisting with recruitment and onboarding of new associates
• Collecting data for the Quality Organization

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Why would you want to work on this team:

• You want to work on a high‑transactional platform that directly impacts patient experience, where quality and reliability truly matter
• You are excited to be part of a team that continually improves processes and enhances platform capabilities
• You have a passion for leadership and helping others grow, whether through formal leadership or influence
• You solve problems pragmatically — incorporating stakeholder input when needed, but decisively moving forward and owning results
• You are a quality evangelist who is passionate about delivering high‑performing, functional software to the healthcare industry

Qualifications

• Bachelor's degree in computer science or related field, or equivalent work experience
• 10+ years of experience in business and/or systems testing
• 3+ years of experience leading technical engineering efforts involving implementation and management of IT systems
• 5+ years of experience leading teams and delivering products in an Agile environment, including managing high performing lead level roles
• Prior experience as a QA Supervisor/Manager is required
• Expert understanding of testing techniques, including functional, integration, performance, and regression testing
• Proven excellence and prior success defining quality strategy, standards, and governance that influence stakeholders to drive their adoption across multiple teams
• Experience owning hiring decisions, performance management, and career development for QA analysts/engineers
• Experience with strategic resourcing, headcount, and capacity planning across multiple teams and competing priorities
• Working knowledge and administration of test management tools and automated testing tools
• Experience in cross-functional leadership and influence
• Strong organizational skills including project tracking, prioritization, and attention to detail
• Experience contributing to a culture of recognition and accountability
• Healthcare industry experience is a bonus

Requirements

• Proficiency in reading and writing JavaScript, Python, C# (or similar languages used for test automation and tooling)
• Hands-on experience reviewing, modifying, and troubleshooting automation code built with Cucumber and Selenium WebDriver
• Comfort working within an IDE (VS Code, Eclipse, or similar) to run, debug, and maintain automated tests
• Agile work planning tools (JIRA or similar tools for backlog management, sprint planning, and work tracking)
• Source‑control change management software (GitLab, Git, or similar Git‑based version control systems)
• Test management software (TestRail or similar)
• Continuous integration tools (GitLab CI for pipeline execution and test integration)
• Application performance management (New Relic, Splunk, or similar monitoring and observability tools)
• Database validation (SQL/MySQL for backend validation, test data verification, and defect analysis)
• Understanding of cloud concepts (AWS, Azure including environments, deployments, and cloud‑hosted architectures)
• Strong problem-solving skills demonstrated by analyzing test failures, reviewing logs, stack traces, and CI pipeline output to determine root cause

Benefits

• Competitive salary and bonus structure
• Generous HSA company contribution
• Healthcare, vision, dental benefits
• 401k match program available on day one
• Unlimited PTO for salaried associates + 9 paid holidays
• Hourly associates start at 19 days of PTO
• Reimbursement up to $250/year for gym memberships, racing events, weight management programs, etc.
• Education reimbursement
• Paid Parental Leave for both moms and dads
• Opportunities to engage with community organizations

Next steps

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Manager resume review
• Recruiter video interview
• Manager video interview
• Panel video interview
• Senior leadership video interview

Video Camera Usage:

Availity fosters a collaborative and open culture where communication and engagement are central to our success. As a remote first company, we are also camera-first and provide all associates with camera/video capability to simulate the office environment. If you are not able to use your camera for all virtual meetings, you should not apply for this role.

Having cameras on helps create a more connected, interactive, and productive environment, allowing teams to communicate more effectively and build stronger working relationships.