[Hiring] Liability Claims - Quality Assurance Specialist @The IMA Group

Role Description

Are you passionate about ensuring accuracy and quality? The IMA Group is seeking a dedicated Quality Assurance Specialist to join our team. This remote role focuses on maintaining the highest standards in reviewing reports and addenda generated by our physician panel. This position is 4 hours a day for 5 days per week. This position is not considering candidates from New York City, Chicago, California, Colorado, or Washington states at this time. The hourly rate for this position ranges from $25 to $28, based on experience.

• Review IME reports, file reviews, and other documentation to ensure accuracy, completeness, and adherence to formatting guidelines.
• Address issues in referral letters and ensure all quality assurance expectations are exceeded.
• Work closely with physicians and clients.
• Communicate effectively with team members and supervisors, providing regular updates on report status.
• Monitor deadlines, including urgent client requests, to ensure timely report completion and release.
• Deliver exceptional customer service by addressing client issues promptly and streamlining communication with all stakeholders involved in the IME and file review process.

Qualifications

• Associate degree required; Bachelor’s degree preferred.
• 1-3 years of related experience in liability claims management, quality assurance and/or legal background.
• Must have excellent attention to detail while working on tight turnaround times.
• Knowledge of CPLR 320 and 3121 and Uniformed Rules NYS Trial Courts 202.17.
• Working knowledge of medical terminology.
• Must be proficient in Microsoft Word. Experience with Microsoft Excel also desired.

Benefits

• The IMA Group is an Affirmative Action/Equal Opportunity Employer.

Company Description

• Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services.
• Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets.
• Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.