[Hiring] IT Quality Assurance Analyst @DMI

Role Description

DMI, LLC is seeking an IT Quality Assurance Analyst to support quality assurance activities for a Salesforce-based application. The role is responsible for ensuring that all software solutions meet defined functional and quality standards prior to release. This position requires a hands-on QA professional with strong expertise in test planning, execution, defect management, and stakeholder collaboration.

Duties and Responsibilities:

• Quality Assurance & Testing
  • Plan, coordinate, and ensure completion of functional testing activities
  • Review functional and design specifications to validate requirements
  • Identify gaps or ambiguities in requirements prior to testing
  • Develop and execute:
    • Test plans
    • Test cases
    • Test scripts and scenarios
  • Perform manual and automated testing to ensure application quality
  • Conduct regression testing to validate system stability after changes
• Test Management & Execution
  • Define testing scope, timelines, and strategy in collaboration with stakeholders
  • Assign and manage testing tasks across team members
  • Facilitate testing for:
    • New implementations
    • Enhancements
    • Production support
  • Ensure all testing activities are properly documented and completed before release
• Defect & Quality Management
  • Identify, document, and track defects with clear and detailed reporting
  • Collaborate with development teams for issue resolution
  • Analyze test results and generate quality metrics and reports
  • Ensure adherence to QA standards and best practices
• Collaboration & Communication
  • Work closely with:
    • Developers
    • Product Owners
    • Business stakeholders
  • Facilitate User Acceptance Testing (UAT) with end-users
  • Communicate issues, risks, and delays in a timely manner
  • Provide recommendations to improve QA processes and efficiency
• Process Improvement & Documentation
  • Develop and maintain:
    • QA plans
    • Testing procedures
    • SOPs and documentation
  • Continuously improve testing frameworks, tools, and methodologies
  • Maintain detailed documentation of:
    • Test cases
    • Results
    • Defects
    • QA activities
• Professional Expectations
  • Maintain high standards of professionalism and communication
  • Ensure all documentation and communication is clear, concise, and error-free
  • Promote teamwork and knowledge sharing within the team
  • Facilitate meetings with structured agendas and clear follow-ups

Qualifications

• Strong experience in Software Testing / Quality Assurance
• Hands-on expertise in:
  • Test planning and execution
  • Defect tracking and management
  • Regression testing
• Experience with:
  • Manual and automated testing tools
  • QA methodologies and frameworks
• Ability to:
  • Analyze requirements and identify gaps
  • Generate quality metrics and reports
  • Work in Agile/Scrum environments
  • Develop and maintain a Quality Assurance Plan aligned with project objectives
  • Collaborate with stakeholders to define testing priorities
  • Produce:
    • Test cases
    • Defect reports
    • Test results
  • Define and document testing processes and procedures
  • Cover:
    • Functional testing
    • Performance testing
    • Data quality validation

Requirements

• Experience with Salesforce application testing
• QA certifications (e.g., ISTQB or equivalent)
• Background in Computer Information Systems (CIS) or related field
• Knowledge of security and compliance practices
• Citizenship Status Required: H 1B

Physical Requirements

• None required for this position.

Location

• Remote, US

Benefits

• Convenience/Concierge: Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier.
• Development: Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive.
• Financial: Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future.
• Recognition: Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements.
• Wellness: Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health.