[Hiring] Global Quality Excellence Manager @IMI Plc - Legacy Precision

Role Description

The Global Quality Excellence Manager (w/m/d) develops and implements the global Quality Excellence strategy across Industrial Automation. Working closely with the VP Operations and regional teams, the role establishes a consistent Quality Management System, strengthens the quality culture, and drives improvements in customer satisfaction, product quality, and operational performance.

Location: remote with extensive travel to our production facilities. Germany or Czech Republic preferred.

Key Responsibilities

• Develop and implement the global Quality Excellence roadmap, governance model, standards, and KPIs.
• Lead major customer quality escalations, root-cause analysis, and corrective actions.
• Deploy global best practices, including APQP, FMEA, A3/8D, CAPA, control plans, and quality planning.
• Establish effective Voice of the Customer and lessons-learned processes.
• Monitor site performance, audit findings, quality risks, and improvement actions.
• Lead strategic continuous improvement projects using Lean, statistical methods, and structured problem-solving tools.
• Coach site quality and operations leaders and facilitate global quality networks.
• Collaborate with Operations, Engineering, Supply Chain, Product Management, Sales, and Customer Service.

Success Measures

• Fewer major customer complaints and repeat quality issues.
• Improved customer satisfaction and quality KPIs.
• Greater adoption of global standards and best practices.
• Reduction in recurring audit findings.
• Measurable operational and financial benefits from quality improvement initiatives.

Experience and Qualifications

• Degree in Engineering, Quality, Manufacturing, or a related discipline.
• Extensive quality leadership experience in an international manufacturing environment.
• Strong knowledge of APQP, FMEA, Lean, CAPA, A3/8D, and Quality Management Systems.
• Proven experience leading customer escalations and global improvement programs.
• Ability to influence cross-functional and international stakeholders without direct authority.
• Excellent communication, facilitation, coaching, and stakeholder-management skills.

IMI VALUES

Always Care | Be Curious | Create Impact