[Hiring] External Quality Assurer - Digital @NCFE

Role Description

We're looking for experienced External Quality Assurers (EQAs) with expertise in Digital qualifications to support our growing portfolio across Software Development, Cyber Security and Data qualifications from Level 2 to Level 5. This is an exciting opportunity for professionals with a background in quality assurance, assessment, education or training who are passionate about maintaining high standards of learning, assessment and regulatory compliance.

As an External Quality Assurer, you'll work with training providers and centres to ensure qualifications are delivered, assessed and quality assured in line with NCFE requirements, regulatory standards and best practice. You'll support continuous improvement, provide expert guidance and help drive outstanding learner outcomes.

Whilst this is a flexible worker role, during the period of allocated work we require availability between the hours of 9am – 5pm, Monday – Friday to be able to carry out reviews. Please make sure you can commit to this before applying.

How you'll make an impact:

• Conducting external quality assurance reviews and completing accurate reports within agreed service level agreements (SLAs)
• Reviewing centre performance, assessment decisions and quality assurance processes
• Monitoring compliance against awarding organisation and regulatory requirements
• Identifying risks, non-compliance and development needs, creating clear improvement action plans
• Providing advice, support and guidance to centres to improve quality, consistency and effectiveness
• Analysing evidence, performance data and quality indicators to support risk-based decision making
• Maintaining accurate records and documentation within CRM systems
• Working collaboratively with internal teams and external stakeholders
• Supporting standardisation activities and sharing quality assurance best practice
• Helping ensure a positive customer experience for centres and learners

Qualifications

• A recognised Assessor qualification (e.g. CAVA, TAQA)
• A recognised Internal Quality Assurance qualification
• Minimum Level 3 qualification within a Digital discipline, including: Software Development, Cyber Security, Data Analytics, Digital Technologies
• Occupational expertise gained through industry experience and/or qualifications
• Knowledge of assessment and quality assurance principles
• Strong report writing and evidence evaluation skills
• Excellent communication and stakeholder management skills
• Understanding of current developments in digital education, assessment and technology
• Ability to analyse data, assess risk and make evidence-based quality decisions
• Willingness to travel within your allocated region

Benefits

• Supportive quality assurance to ensure that learners taking NCFE qualifications are getting the best education possible
• Full training and materials, tools or equipment needed to complete duties in line with NCFE requirements
• Ability to take on flexible worker contract alongside other work, without the need to be registered as self-employed

How to apply

Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK. Ready to join us and shape real change? Apply with your CV and answer the associated application questions.

Closing Date: Wednesday 5 August 2026

Group Recruitment Session Details: Thursday 13 August 2026 (AM)

If you’re successfully shortlisted following the thorough application process, we’ll be running a group recruitment session for these roles which will include individual and group tasks relevant to the role requirements. You’ll be contacted by the hiring manager shortly after the closing date and sent a link to join a Microsoft Teams meeting for the date and time advertised above.

If successful in this post you will be required to complete an Enhanced Disclosure and Barring Service (DBS) check. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands, and final warnings that are not protected.

Equality, Diversity and Inclusion (EDI) statement

We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve. We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.