[Hiring] Director Quality Assurance @Quantum Default Brand

Role Description

We are seeking a Director of Quality Assurance with deep expertise in global workforce management and enterprise storage validation. In this role, you will develop and implement the overall quality assurance strategy to ensure our storage products and services meet the highest standards of reliability and performance.

You will lead a multi-disciplinary, global team, providing technical mentorship to QA managers while collaborating cross-functionally with development and product management to integrate quality into every stage of the product lifecycle. You will be responsible for aligning QA goals with business objectives and driving innovation in testing methodologies.

Key Responsibilities

• QA Strategy & Process Leadership
  • Develop and enforce comprehensive QA processes, standards, and methodologies across the organization.
  • Align QA initiatives with overall business goals, ensuring quality metrics drive product readiness and customer satisfaction.
  • Drive cross-team alignment to integrate quality assurance into the Agile product development lifecycle.
• Test Automation & Engineering
  • Oversee the implementation of advanced testing strategies, prioritizing high-coverage automated testing over manual processes.
  • Architect and evolve end-to-end test frameworks for performance, correctness, data integrity, and security compliance.
  • Advocate for contract-first and test-first mentalities, ensuring robust validation of backend APIs and storage services.
• Regression & Performance Validation
  • Own the technical direction for comprehensive regression testing to ensure stability across complex storage upgrades and maintenance cycles.
  • Lead Performance and Scalability initiatives to validate system behavior under high-density workloads, including IO latency and throughput metrics.
  • Ensure products maintain stability when visualizing or managing large-scale, real-time storage data involving thousands of nodes and volumes.
• Issue Resolution & Technical Oversight
  • Investigate and resolve critical issues in existing products and new releases, utilizing deep knowledge of Linux I/O subsystems and networking.
  • Review architectural designs for testability, specifically focusing on storage protocols, clustering, and distributed systems.
  • Promote the use of AI tools or programming to optimize testing efficiency and predictive bug detection.
• Global Team Mentorship
  • Provide leadership and career development support to a global team of QA managers and engineers.
  • Foster a collaborative environment for remote and distributed teams, emphasizing effective communication across technical and non-technical audiences.

Qualifications

• 15+ years of experience in quality engineering, including 8+ years leading QA teams in a high-tech engineering environment.
• Experience managing QA and development engineers, and their careers in a dynamic and growing organization.
• Demonstrated leadership in quality process transformation and automation maturity.
• Experience testing enterprise storage systems and distributed backend services, with an emphasis on performance, scalability, and reliability.
• Familiarity with complex infrastructure platforms like NAS, iSCSI, or Fibre Channel and distributed file systems.
• Familiarity or experience testing Tape Library systems.
• Strong hands-on experience with Linux operating systems, including installs, upgrades, and configuration management.
• Proficiency with industry-standard collaboration and version control tools, including JIRA and GIT.
• Strong communication skills with the ability to influence cross-functional stakeholders.
• Deep experience with automation development using Python, Bash, and Git-based CI/CD environments.

Preferred

• Experience with containers and Kubernetes orchestration.
• Familiarity with observability stacks (e.g., OpenTelemetry, Grafana, Prometheus) and system profiling tools.
• Experience and a go-fast attitude with AI driven QA initiatives.
• Ability to lead Agile project management throughout the organization.
• In-depth knowledge of Linux I/O subsystems and high-performance networking.
• Experience with testing tools for frameworks such as Robot Framework, Selenium, Pytest, Postman, JMeter, and containerized test environments with Docker, Jenkins, and OpenShift.

Benefits

• Diverse portfolio of health plans for medical and prescription, dental, vision, life, disability and supplemental medical insurance options.
• Support for team members' efforts to develop and maintain a healthy lifestyle through reimbursement and educational programs.
• Company-matched 401(k) plan to help employees save for retirement in a tax-advantaged way.
• Employee Stock Purchase Program for purchasing Quantum stock at a discounted rate.

Anticipated Annual Salary Range

$180,000 - $220,000 for qualified applicants. The above pay range represents Quantum's good faith and reasonable estimate of possible compensation at the time of posting. Pay within or outside of the range will be based on a variety of factors, including but not limited to, relevant experience, knowledge/education, skills/abilities, internal equity, and budgetary considerations.