[Hiring] Director of Quality Assurance @Comfrt

Role Description

The Director of Quality Assurance is a senior leadership role responsible for building, scaling, and leading Comfrt's global quality function across both apparel and home textile categories. This position sets the strategic direction for quality across all product categories and global markets, ensuring our vendor base — particularly overseas manufacturing partners — meets and exceeds compliance and quality standards across the U.S., EU, Canada, Australia, and all emerging international markets.

The Director will partner closely with executive leadership and cross-functional teams — including Product Development, Technical Design, and Retail Operations — to embed quality at every stage of the product lifecycle, from concept through final delivery. This role is critical to Comfrt's continued global growth and its commitment to delivering products that reflect our brand promise of comfort, quality, and confidence.

Qualifications

• 15+ years of experience in quality assurance/quality control within apparel and/or home textile manufacturing
• Experience across both soft goods categories strongly preferred — apparel AND home textiles (blankets, bedding, pillows, throws, towels, robes, or similar)
• 10+ years of people management experience, with a demonstrated track record of building and scaling QA teams
• Extensive experience working with overseas vendors across China, Vietnam, Cambodia, and other global sourcing regions
• Proven experience managing quality across multiple international markets simultaneously (US, EU, Canada, Australia, UK)
• Experience supporting major retail accounts and navigating retailer compliance programs
• Background in both DTC/e-commerce and wholesale/retail channels strongly preferred

Requirements

• Expert knowledge of U.S., EU, Canada, Australia, and UK quality, safety, and regulatory compliance standards for both apparel and home textile products
• Strong working knowledge of home textile-specific testing standards: AATCC, ASTM home textile methods, flammability standards (16 CFR 1610, 16 CFR 1632/1633 where applicable), and fill material regulations
• Familiarity with sustainable textile certifications (OEKO-TEX Standard 100, GOTS, bluesign, Responsible Down Standard) as they apply to home textile and apparel products
• Deep fluency in international labeling requirements — including care labels, fiber content, country of origin, flammability disclosures, and multilingual compliance across target markets
• Proven ability to conduct vendor audits, factory inspections, and targeted vendor training programs
• Strong understanding of retail routing, packaging, and vendor compliance requirements across major retail channels

Benefits

• Generous paid time off
• Company-covered health insurance
• 5% 401k match
• Discounts on all Comfrt products