[Hiring] Associate QA Engineer @Numerator

Role Description

• Accountable for quality of and production of panel statistics and KPIs (timely and accurate).
• Identify and raise areas of quality concerns with the service manager.
• Understands the need to maintain sample size, panel balance, panel continuity.
• Understands the need for maintaining panel quality and the key drivers.
• Be accountable for panel recruitment as required.
• Maintain accurate and relevant descriptive details of each panellist.
• Ensure robust, continuous data collection from all panellists.
• Understands impact of communication to panellists and raise concerns to the service manager.
• Supports the business with internal and external projects.

Qualifications

• Bachelors degree
• 1 - 2 years experience

Requirements

• Seeks out efficiency improvements within day-to-day tasks.
• Respects confidentiality of panellists’ personal information.
• Handles communication and data in a responsible manner in accordance with GDPR, our Privacy Policy and all other relevant guidelines and legislation.
• Develops a basic understanding of the Operations functions.
• Develop an understanding of the Commercial usage of our data.
• Develop a broader understanding of our direct competitors.
• Take ownership for self-development and where available participate in structured training.
• Gains proficiency in all relevant databases, data interrogation and reporting tools (for example local platforms, SQL, Access, Python, Focus, Excel, etc.).
• Be able to communicate in an appropriate manner (e.g. verbally, presenting or creating a PowerPoint, Word document, email).
• Adhering to deadlines and escalating where there is a risk of delays.
• Demonstrate and role model best practice and techniques including positive communication style.
• Displays a proactive attitude when working both within and outside of the team.
• Demonstrates clear, direct and to the point communication at Data Methods team meetings.
• Make a constructive contribution at Panel Quality team meetings.
• Proactive identification and root cause analysis of service issues, and resolution of these, to mitigate any impact to panel members or KPIs.
• Support regular service review meetings with Team Managers and Leadership team to establish priorities and future requirements.
• Working closely with other department stakeholders (e.g. Panel Quality, Asset Management) to capacity plan and support new projects or service enhancement initiatives.

Knowledge

• Awareness of sampling principles.
• Basic statistical, numerical and logical skills.
• Aptitude for data analysis.
• Strong knowledge of metrics and KPIs.

Tools

• SQL (basic).
• Excel (intermediate).
• Python (intermediate).
• Power BI (intermediate).