[Hiring] Associate Director, Quality System Compliance @RTX

Role Description

We are seeking a highly qualified Associate Director to lead the RTX Enterprise Quality Audit team. In this role, you will be accountable for directing a team of Enterprise Quality Auditors to ensure conformance with established quality management system requirements. Your leadership will be instrumental in driving continuous improvement, sustaining robust quality governance, and ensuring the delivery of high-reliability products that uphold RTX’s commitment to operational excellence and customer assurance.

What You Will Do

• Strategic Leadership:
  • Deploy organization strategic direction and goals.
  • Engage in the Quality Management System Optimization Initiatives.
  • Foster collaborative relationships with functional and business leaders to promote a transformative quality organization aligned with business objectives.
  • Ability to communicate with executive leadership regarding matters of significant importance to the organization.
  • Develop and implement functional processes and procedures that will have impact on the achievement of functional results.
  • Direct the development and implementation of compliance-related improvement projects and processes.
  • Support the Business Units Advance Surveillance Recertification Procedure (ASRP) initiatives (office audits, witness audits, central function management review initiatives).
  • Review and disposition Audit Finding(s) Appeals request.
  • Assist Business Unit with RTX Certification bodies site surveillance and recertification audits, including facilitating audit schedules, logistics, and closure of corrective actions.
• Data-Driven Insights:
  • Establish/update/provide guidance for deployment of organization metrics.
  • Analyze audit performance to identify trends, risks, and opportunities for continuous Improvement.
  • Recommend and drive enterprise level improvement initiatives by leveraging CORE methodologies or actively participating in CORE initiatives.
  • Present to leadership with audit data analytics and provide recommended actions.
• Talent Development:
  • Develop and mentor team members, establishing a strong talent pipeline to support current and future business needs.
• Special Audits and Assessments:
  • As required, support special audits (e.g., suspensions, major customer complaints, high risk sites, etc.), independent assessments, and site certifications as required by RTX business units.
• Travel Requirements:
  • This position requires up to 70% travel, both domestically and internationally.

Qualifications

• Typically requires a University Degree and minimum 12 years prior relevant experience or an Advanced Degree in a related field and minimum 10 years of experience or in absence of a degree, 16 years of relevant experience.
• Knowledge of Quality Audit programs and industry regulations.
• Familiarity with ISO9001 and AS91XX standards.
• AS9100 Lead Auditor Certification.
• Ability to obtain Aerospace Auditor (AA) or Aerospace Experienced Auditor (AEA) certification within one year.
• The ability to obtain and maintain a secret U.S. government issued security clearance is required.

Requirements

• Certification as an Aerospace Auditor (AA) or Aerospace Experienced Auditor (AEA).
• Maintenance, Repair, and Operations (MRO) and Regulatory (FAA/EASA/CAA) experience.
• CORE Champion certification.
• Experience in working with QMS Certified Bodies (3rd Party) and the Advance Surveillance Reduction Procedure (ASRP).
• Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or CORE Certification.
• Strong/excellent analytical skills with the ability to interpret data and make data-driven decisions.
• Proficiency in audit management tools, data analytics, and reporting systems.
• Experience with leading cross-functional teams and managing multi-site audit processes.
• Excellent organizational and time-management skills.
• Effective communication and interpersonal skills at all levels within the organization.
• Working knowledge of Corrective Actions processes/systems.
• Proficiency in presenting audit results and concepts to key stakeholders and executive leadership.

Benefits

• Robust total rewards package with compensation.
• Healthcare, wellness, retirement, and work/life benefits.
• Career development and recognition programs.
• Parental (including paternal) leave.
• Flexible work schedules.
• Achievement awards.
• Educational assistance.
• Child/adult backup care.